Yesterday, I got a call from the student help desk that a professor was having trouble with the wireless, and could I go help them. So sure, put in the ticket, run down to the classroom. I get there, and the professor is giving an exam with about 4 or 5 students left. I introduce myself, go in and look at her computer. She needs a vpn connection set up. I set it up, ask her if she has a password, which she doesn't, so I log in and get her to where she can set a password. In the meantime, a student comes up with a question about the test (related to sales of products). She answers his question, but the poor kid still isn't getting it. So I ask once the student sits down, is this class business 101? She says, no, it's math 103, but it might as well be third grade. (She kind of drops her voice, but she's one of those people that over exaggerates with her mouth... and she held up three well manicured fingers to further emphasize her point.) Me = 

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She continues, now with snooty attitude permanently stuck, by saying that no one ever told her about anything in this college, and how she should have been told so this wouldn't have happened, blah blah. All I could really say to that was, "Well, that's what I'm here for." (Seriously, she waited until the end of the semester to take care of this? Because clearly, there was NO ONE she could have asked to find out about this. And nothing on the website, if she had gone searching.
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She then asked a question about an online class web tool that the school offers if the professor asks to be signed up for it. I told her who to contact, and she complains that at *community college* they set it up for everyone automatically, and it's up to the professor to use it. I said that I think we had a few more professors than *cc* and it would be a bit more difficult and time consuming to do it that way. She's like, "let's see, with all the part time lecturers and full time staff, about 500." (Yeah, you're at a state university now, lady. Not the biggest one in the state, but I can guarantee you that with nearly 9,000 students, we have more than 500 faculty.) I just said, "yeah, I'm pretty sure we have more than that." Seriously. She wants to get into a pissing contest about how a community college is better than a university? Golly, lady, you don't really seem like Harvard material yourself. STFU.


. She continues, now with snooty attitude permanently stuck, by saying that no one ever told her about anything in this college, and how she should have been told so this wouldn't have happened, blah blah. All I could really say to that was, "Well, that's what I'm here for." (Seriously, she waited until the end of the semester to take care of this? Because clearly, there was NO ONE she could have asked to find out about this. And nothing on the website, if she had gone searching.
)She then asked a question about an online class web tool that the school offers if the professor asks to be signed up for it. I told her who to contact, and she complains that at *community college* they set it up for everyone automatically, and it's up to the professor to use it. I said that I think we had a few more professors than *cc* and it would be a bit more difficult and time consuming to do it that way. She's like, "let's see, with all the part time lecturers and full time staff, about 500." (Yeah, you're at a state university now, lady. Not the biggest one in the state, but I can guarantee you that with nearly 9,000 students, we have more than 500 faculty.) I just said, "yeah, I'm pretty sure we have more than that." Seriously. She wants to get into a pissing contest about how a community college is better than a university? Golly, lady, you don't really seem like Harvard material yourself. STFU.



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