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I give a SC a much needed shot of reality

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  • I give a SC a much needed shot of reality

    There is a Wendy’s near my work. They have the fastest drive thru on the face of the planet. I can usually make it from desk, to my car, thru the drive thru, and back to my desk in under 10 minutes. They are so fast that as I pull in the driveway I pull out my wallet and also pull my money out of the wallet.

    Anyway, my car does not get warm fast, so when it is really cold out I park and go in. I was standing in line yesterday. I could already TASTE the yummy goodness that is a Spicy Chicken Sandwich. I was drifting in and out of consciousness I was so hungry. Finally, I am on deck. The guy in front of me orders, they make his drink, they ask him for money, suddenly he FLIPS THE FECK OUT. He is making a strange noise that I can only describe as the yelling version of mumbling. I could not pick out 80% of the words that he was saying, but he was yelling and making a scene.

    Apparently, the cost of his combo meal had gone up $0.05 and he was never notified. Apparently, he expected to read about it in the newspaper, and be personally notified via telegram every time Wendy’s changes their prices.

    “that is Preposterous” he bellows “Why do the prices need to go up? You get used to one price, then all of a sudden it jumps way up.”

    Now, his total for his meal was just shy of $7. He is complaining about the $0.05 increase. That is a .7% increase, less than one percent.

    “I want to see a manager, who runs this operation?” he growled at the 80 year old woman working the counter, which looked as if she could stroke out at any given moment. The cashier was fluster and just stood there stammering, in shock at the absolute tirade unfolding before her.

    The manager came out of the back to see what the hold up is. Just then I hear someone over on the food prep side inform the drive thru that they were out of Spicy Chicken and it would be 8 minutes on more.

    Now, this asshat has doomed me to waiting. His beef was over 5 cents.

    The manager tried calming him down, telling him that corporate sets the prices, they have no control over it. He was still mad and not calming down.

    I reached in my pocket and picked out a handful of change. I slammed a penny down on the counter beside him “ONE!” I slammed down anther penny “TWO” slam “THREE” slam “FOUR” slam “FIVE. THERE, that is FIVE fecking cents. That is what this dispute is all about. You are holding up the line over FIVE cents. A FIVE cent price increase that no one within a hundred miles of here has any control over. FIVE cents? Is that really worth making a complete ASS out of yourself for? Is that worth ruining the nice lunch of me and the 6 people behind me? Seriously….FIVE CENTS!?!?!?

    (insert blank stare where I wait for a response….)

    Him: “Well…uhhh…they increased the price for no good reason.”

    Me: Do you serve on the Wendy’s board of directors?

    Him: well no

    Me: Well, before you say “for no good reason” (and I make the insulting little finger air quotation marks) perhaps, do you thing the rising milk, wheat, corn, tomato, and beef prices could have something to do with it, or perhaps the rising fuel costs of the trucks that deliver all that food, or the rising healthcare costs of the employees, or perhaps even the rise in minimum wage? Maybe SOME of those increases contributed to the FIVE CENT increase in price.

    Him: Here (hands the cashier $10)

    He left my five cents on the counter and walked out silently.


    **This part is more of a Public Service Announcement: If you are in line at a fast food place, during lunch hour, and have a complaint, make sure that that there is not a surly looking 6’2” 275 lb guy behind you literally DROOLING over a Spicy Chicken Sandwich. If you are, and you do, and there is, then I highly suggest letting him get his food before anyone gets hurt.**

  • #2
    *applause* You rock!

    Similar thing happened waiting for the Greyhound yesterday.

    Me: TwoScoops, at the time, hungry, sockless, toe-cold and homesick.
    RSJ: Jerk in a Redskins stocking cap
    VS: Vietnamese Sweetie, who sat outside and smoked the last of her Hanoi cigarettes without once complaining (I know this because we talked about family and where we'd been and where we were headed. Lucky dear was heading to St. Augustine, FL.)

    Scenario: 3:15 PM bus to Richmond broke down in DC and the replacement hit Beltway rush hour. It's now 5:32 PM and no bus in sight.

    RSJ: *rar, snarl, complain* THESE PEOPLE HAVE NO IDEA HOW TO RUN A BUSINESS! *stomp, calls people to complain*
    Me: *seeking a bit of a reality check for the man, turns to VS* Well, it's not like they can control chaos, right? I mean, buses break down, rush hour happens...
    VS: Yeah, I know. The Beltway was a mess yesterday.
    RSJ: *leans in to argue*
    Me: Exactly! The last time I used the Beltway, it took us 2 hours to go 5 miles.
    RSJ: Well...The Driver should have a cell phone!
    Me: And risk CAUSING an accident? They haven't lasted 50-some-odd years by playing dice with customer safety.
    RSJ:...*shuts up, walks away*

    Sorry to thread jack, but I HATE those people.

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    • #3
      Nice one. *high five* Never get between a hungry person and their favorite fast food!
      My basic dog food advice - send a pm if you need more.

      Saydrah's leaving the nest advice + packing list live here.

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      • #4
        Mmmmmmmm, spiicy Chiiicken *drools*. Is it just me or is Wendy's going out of business? We used to have a whole lot of them here, but they keep shutting down. It takes me longer and longer to find and then get to a Wendy's. They need to put one in a foodcourt. I'd always go.

        But on topic... ZOMG I LOVE you! Even when I was a little midgit not taller then my fathers knee I understood price increases and why. People gotta live, businesses gotta pay increasing bills for rarer or harder to make product. Love how you handled that.

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        • #5
          ....Bahahaha! What a moron. Number one. Bet he'll never do that again.

          And you're right, my god are those Spicy Chicken Sandwiches good!
          Would you like a Stummies?

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          • #6
            Although I am an Orthodox Jewish woman and should believe in one deity, you are my new IDOL !!!!!!!

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            • #7
              Damn, best use of 5 pennies ever!

              Just one problem now.. all this talk of food is making me hungry.

              *runs off for a sandwich*
              Happiness is the exercise of vital powers along lines of excellence in a life affording you scope.

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              • #8
                Bob if you keep this new trait of defending the Employees when they can't defend themselves - we might run out of SC stories at fast food places . . . .
                When does your cape arrive?
                "It's a Bird It's Plane no It's Bob the Goat defender of the Fast Food Employee"

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                • #9
                  Can't BELIEVE I'm the first to use this one so far..

                  Sheesh people!!

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                  • #10
                    Awesome story! You rock! Wendy's is my favorite fast-food place. What a no-life douchebag to scream at some poor 80-year-old employee and throw a 3-year-old's tantrum over a 5 cent price increase. Sounds to me like he just wanted some attention. Kudos to you for sticking up for the employees! They should've gave you a free spicy chicken sandwich or something.
                    My Myspace, add me!

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                    • #11
                      You know...I really look forward to the ownage that seems to exist in all your posts. You rock.
                      "In the end I was the mean girl/or somebody's in between girl"~Neko Case

                      “You don't need many words if you already know what you're talking about.” ~William Stafford

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                      • #12
                        Had to be some cheap ass George Costanza clone if he were going to pitch a fit over 5 cents!
                        You really need to see a neurologist. - Wagegoth

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                        • #13
                          I wish I would have had a few more customers like Bob when I worked for Wendy's. I'm so glad I don't work in fast food anymore. I'll gladly take retail over fast food, anyday, but I'm getting annoyed with the public in any work setting.
                          The Borg wouldn't know fun if they assimilated an amusement park. -- B'Elanna Torres, Star Trek: Voyager

                          Math! Math, my dear boy, is but the lesbian sister of Biology. -- Peter Griffin, Family Guy

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                          • #14
                            Five cents?

                            Five smegging cents?!

                            THAT'S what he's pitching the conniption fit about?! How utterly pathetic! Does he think that his temper tantrum is going to make them lower all the prices so he can keep his hot little nickel? Does he not grasp the concept of inflation? Thank you for driving the point home, Bob, I hope that snapped him back to reality.

                            Reminds me of the morons who bitch and moan every time postage rates increase. The best one was back when they went up from 37¢ to 39¢. The cuss-tomers who flipped out because of a increase apparently failed to notice that from the previous postage increase to that one, the price of gas had TRIPLED! Frankly, I was surprised they only raised it two cents, and was not surprised when another price increase happened a little while later.
                            I don't have an attitude problem. You have a perception problem.
                            My LiveJournal
                            A page we can all agree with!

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                            • #15
                              The crap i heard when the prices of our muffins went up .26 cents one day. I wish i has a custoemr like you standing behind the SC.

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