This follows up teh happy for the staff.
Backstory- I was taking a training in low ropes course this past weekend. While learning and having fun, I got to be teh example of What To Do In Case of Emergency- I blew out a knee.
Monday I went to teh Dr (brusque). She sent me to xray. After running a couple errands, we went back by teh clinic, as the Dr. did not tell me what to do. they seemed confused to see us, told DH about my prescription (I was in the car trying to hate my crutches out of existence) and when my xrays should be in. We got my drugs (yea, hydrocodone and acetamenophen).
So I called when my xrays were supposed to be in. Nothing. I called after teh other end of the range of when the pics in- still nothing.
The next day I called them a couple hours after opening. A nice person read off my xray report to me- no broken bones! Hooray! No dr comment.
I called much later that afternoon- The person was surprised I even called, as the dr was to call me. I figured they might be a bit busy and it wouldn't hurt to squeak the wheel a bit. I was assured teh report was on the drs desk, and as soon as it was less busy, he would get to it (Ooh, he! not the she-beast!).
So all day today (wed) I wait and wait- get other stuff done, doze away etc. about 4ish try calling again. This time I am told that it has to be Dr. #1 and that won't be til Sat.
Say WHAT? simmering on my side, so I don't quite catch if the Dr only works sat-mon or sat-tues. I expressed unhappiness that I was not told the day before it wouldn't be til the weekend when my report would be acted upon.
Is this normal? The only real health care I've needed for years now has been provided by Planned Parenthood who are prompt. even teh sucky dr when I had insurance wasn't that bad.
I suspect I have a sprained knee- but what would have happened if it had been something serious?!?! Is it normal to leave people stewing for 5 days?
Tomorrow I will rescue my records from them and never darken that door again! I already have an appointment with a bone doc I was hoping not to need, but damn, people!
Backstory- I was taking a training in low ropes course this past weekend. While learning and having fun, I got to be teh example of What To Do In Case of Emergency- I blew out a knee.
Monday I went to teh Dr (brusque). She sent me to xray. After running a couple errands, we went back by teh clinic, as the Dr. did not tell me what to do. they seemed confused to see us, told DH about my prescription (I was in the car trying to hate my crutches out of existence) and when my xrays should be in. We got my drugs (yea, hydrocodone and acetamenophen).
So I called when my xrays were supposed to be in. Nothing. I called after teh other end of the range of when the pics in- still nothing.
The next day I called them a couple hours after opening. A nice person read off my xray report to me- no broken bones! Hooray! No dr comment.
I called much later that afternoon- The person was surprised I even called, as the dr was to call me. I figured they might be a bit busy and it wouldn't hurt to squeak the wheel a bit. I was assured teh report was on the drs desk, and as soon as it was less busy, he would get to it (Ooh, he! not the she-beast!).
So all day today (wed) I wait and wait- get other stuff done, doze away etc. about 4ish try calling again. This time I am told that it has to be Dr. #1 and that won't be til Sat.
Say WHAT? simmering on my side, so I don't quite catch if the Dr only works sat-mon or sat-tues. I expressed unhappiness that I was not told the day before it wouldn't be til the weekend when my report would be acted upon.Is this normal? The only real health care I've needed for years now has been provided by Planned Parenthood who are prompt. even teh sucky dr when I had insurance wasn't that bad.
I suspect I have a sprained knee- but what would have happened if it had been something serious?!?! Is it normal to leave people stewing for 5 days?
Tomorrow I will rescue my records from them and never darken that door again! I already have an appointment with a bone doc I was hoping not to need, but damn, people!


Ah, well...I've been called worse. 
Good thing you're switching docs, if they can't even have your records on time.
) says "be careful!" if I even take something OTC no matter what it is.
Comment