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My two were the grocery store and Burger King.
Grocery store
The courtesy clerk bagged every item in their own bag. I ended up with 13 bags. I had to rebag them when I got to my car. It was then that I noticed that I was missing an item, so back I went, groceries in hand to get it sorted out.
The clerks at the customer service counter argued that I could have simply ate the item. Sure, I downed 4 ProActive Supershots in the span of 3 minutes. I offered to let them search my car if they wished. Just as I'm about to say the hell with it and return all my food, the courtesy clerk comes bounding up and hands me the item that he forgot to bag. He even admits this. So the one who made the mistake owned up, while the customer service clerks were forced to look embarassed.
Burger King
After my shopping, I went across the street to the local BK to get dinner. I was too tired from the grocery store shenanigans to make anything.
I should have realized that the suckies were following me when I placed my order. I had to repeat it 4 times and each time, it became more and more wrong.
When I finally pulled around, it was read off right, but the total changed a few times. Then I was told to pull forward, my food would be coming to me. After waiting almost 15 minutes, I parked and went inside to see what was going on.
I walked into what can only be described as a madhouse. Customers were upset because they either didn't get their order, they received the wrong items or they had been overcharged. I discovered I fell into the last category as I was charged for an item I didn't order. The employees were just standing there as if they didn't know what to do and the manager was screaming at them to get to work. They still stood there. You'd have thought they'd never handled a dinner rush before.
It took another 15 minutes to sort the mess out, and even then I still didn't get it right (no onions, no tomatoes, light lettuce). The manager was apologizing left and right and eventually gave me not only the difference back but ended up refunding not only me but everyone complaining about their problems.
Grocery store
The courtesy clerk bagged every item in their own bag. I ended up with 13 bags. I had to rebag them when I got to my car. It was then that I noticed that I was missing an item, so back I went, groceries in hand to get it sorted out.
The clerks at the customer service counter argued that I could have simply ate the item. Sure, I downed 4 ProActive Supershots in the span of 3 minutes. I offered to let them search my car if they wished. Just as I'm about to say the hell with it and return all my food, the courtesy clerk comes bounding up and hands me the item that he forgot to bag. He even admits this. So the one who made the mistake owned up, while the customer service clerks were forced to look embarassed.
Burger King
After my shopping, I went across the street to the local BK to get dinner. I was too tired from the grocery store shenanigans to make anything.
I should have realized that the suckies were following me when I placed my order. I had to repeat it 4 times and each time, it became more and more wrong.
When I finally pulled around, it was read off right, but the total changed a few times. Then I was told to pull forward, my food would be coming to me. After waiting almost 15 minutes, I parked and went inside to see what was going on.
I walked into what can only be described as a madhouse. Customers were upset because they either didn't get their order, they received the wrong items or they had been overcharged. I discovered I fell into the last category as I was charged for an item I didn't order. The employees were just standing there as if they didn't know what to do and the manager was screaming at them to get to work. They still stood there. You'd have thought they'd never handled a dinner rush before.
It took another 15 minutes to sort the mess out, and even then I still didn't get it right (no onions, no tomatoes, light lettuce). The manager was apologizing left and right and eventually gave me not only the difference back but ended up refunding not only me but everyone complaining about their problems.
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