I'm posting this on behalf of my sister, who works the checkout at Asda (UK supermarket owned by Wally World).
Today is Remembrance Sunday, & in the UK we have a 2 minute silence at 11am as a mark of respect for the servicemen/women killed in the various wars since the First World War. It's also known as Poppy Day, because of the red paper poppies sold to raise money for the Royal British Legion on behalf of veterans. This is an annual event, although it is only recently that we have a 2 minute rather than a 1 minute silence. Sorry if I'm repeating info you already know, but I know there are a lot of subscribers from other cultures so I'm not sure who knows what
Anyway, my sister was on the till this morning, & the management had decided that as a mark of respect, all activity (checking out, cooking, shelf stacking etc.) was to cease for the duration of the silence. Employees had been warned in advance, & it was put out over the tannoy 10 minutes before the silence.
Roll forward that morning to 10:59. An oldish lady (approx 60ish) loaded her one item (costing £5.99) onto the belt & stood, £20 note in hand, waiting for H to scan it just after the one minute warning went out.
H: my sister, checkout operator extraordinaire
SC: do I really need to say this?
H: I'm afraid I can't scan this quite yet, we're just about to down tools for the 2 minute silence.
SC: But you can scan me through, I've only got one item!
H: I'm out of £5 & £10 notes so giving you your change will take it into the silence. [as she finishes speaking, the tannoy announcement for the silence goes out]
SC: So what! You have to serve me! I can't be bothered with this, I'm leaving!
H: [ignores SC, maintains respectful silence, head down. SC doesn't move]
SC: I don't see why you can't serve me, I'm going to complain to the manager! [ignoring glares from other aisles]
H rang her through as soon as the announcement that the silence was over went out. She couldn't see whether the SC stormed off to complain to a manager (she was certainly huffing & puffing enough) but no-one mentioned it to her later, so we're assuming no.
Today is Remembrance Sunday, & in the UK we have a 2 minute silence at 11am as a mark of respect for the servicemen/women killed in the various wars since the First World War. It's also known as Poppy Day, because of the red paper poppies sold to raise money for the Royal British Legion on behalf of veterans. This is an annual event, although it is only recently that we have a 2 minute rather than a 1 minute silence. Sorry if I'm repeating info you already know, but I know there are a lot of subscribers from other cultures so I'm not sure who knows what

Anyway, my sister was on the till this morning, & the management had decided that as a mark of respect, all activity (checking out, cooking, shelf stacking etc.) was to cease for the duration of the silence. Employees had been warned in advance, & it was put out over the tannoy 10 minutes before the silence.
Roll forward that morning to 10:59. An oldish lady (approx 60ish) loaded her one item (costing £5.99) onto the belt & stood, £20 note in hand, waiting for H to scan it just after the one minute warning went out.
H: my sister, checkout operator extraordinaire
SC: do I really need to say this?
H: I'm afraid I can't scan this quite yet, we're just about to down tools for the 2 minute silence.
SC: But you can scan me through, I've only got one item!
H: I'm out of £5 & £10 notes so giving you your change will take it into the silence. [as she finishes speaking, the tannoy announcement for the silence goes out]
SC: So what! You have to serve me! I can't be bothered with this, I'm leaving!
H: [ignores SC, maintains respectful silence, head down. SC doesn't move]
SC: I don't see why you can't serve me, I'm going to complain to the manager! [ignoring glares from other aisles]
H rang her through as soon as the announcement that the silence was over went out. She couldn't see whether the SC stormed off to complain to a manager (she was certainly huffing & puffing enough) but no-one mentioned it to her later, so we're assuming no.

In others I'd just ignore any calls reception tried to put through, or if I was in the middle of a call, I'd ask them just before it started whether they wanted to call back afterwards or hold through (most held, despite me having a direct line).
Amazing what the human body can handle. Your granddad was one brave guy!
I think it's a great idea.
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