Yes i am a D&D player from way back! DH and I went to the mall to look for a few gift ideas and find a doggy calendar for next year. So we enter the calendar store. Note the calendar store opens in every single mall, every single year from about October to January. We are looking for our dogs' breed and just as I found it, the suck began.
SC: blonde soccer mom
ED: Embarassed tweenaged kid of SC
W: employee (very nice one)
M: Me
DH: my other half
SC: You should have knooowwwnnnn I did not knoooowwww what I wanted. I saiddddd I was not sure which calendar I neeeded. I should be able to returnnnn them and get my money bacccckkk......
W: Ma'am we are a seasonal business and I have worked here for 5+ years. We do not do returns. I cannot go against our policy.
SC: Whining ensued.
M to DH: Yeah store employees are psychic and they knoooowwww what you neeeedddd.
DH: Don't say anything to her (SC)
ED: "Mom let's go"
M:
I got a couple more things and stepped up to the counter when SC STHU. Noted the blue sign on a red counter that clearly said exchanges only. 
M: Isn't it obvious you don't take returns?
W: "the blue sign on the red counter should be obvious."
M: Come visit CS.
W:
SC: blonde soccer mom
ED: Embarassed tweenaged kid of SC
W: employee (very nice one)
M: Me
DH: my other half
SC: You should have knooowwwnnnn I did not knoooowwww what I wanted. I saiddddd I was not sure which calendar I neeeded. I should be able to returnnnn them and get my money bacccckkk......
W: Ma'am we are a seasonal business and I have worked here for 5+ years. We do not do returns. I cannot go against our policy.
SC: Whining ensued.
M to DH: Yeah store employees are psychic and they knoooowwww what you neeeedddd.
DH: Don't say anything to her (SC)
ED: "Mom let's go"
M:
I got a couple more things and stepped up to the counter when SC STHU. Noted the blue sign on a red counter that clearly said exchanges only. 
M: Isn't it obvious you don't take returns?
W: "the blue sign on the red counter should be obvious."
M: Come visit CS.
W:


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