So I stopped into the local hardware store to pick up a few things. I'm a regular, the employees there all know me, as do quite a few of the other regulars. A customer is having some difficulties installing a shower, and it is the person who handles gardening that is trying to help him. The customer has a description of an item but doesn't know what it is called, and the employee needs an item name to find the item in the computer. He sees me walk by and repeats the description to me, and I provide the proper name for the item and go to continue my shopping.
Another customer observed this and started asking me questions and essentially wanting me to be her personal shopper. Even going and getting an employee to inform the woman that I did not work there didn't seem to get it through her head that I didn't work there. When I left she was still demanding to see my manager and informing me my customer service skills stink.
The manager, by the way, was a huge help. He was hiding in the back laughing his ass off. He so owes me a drink.
Another customer observed this and started asking me questions and essentially wanting me to be her personal shopper. Even going and getting an employee to inform the woman that I did not work there didn't seem to get it through her head that I didn't work there. When I left she was still demanding to see my manager and informing me my customer service skills stink.
The manager, by the way, was a huge help. He was hiding in the back laughing his ass off. He so owes me a drink.
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