This morning, in <coffee shop>...
Three cheerleaders (their shorts said so!) came in and order 3 very complicated drinks with cookies or scones to go with. Then they each changed their drink order at least twice. The cashier and server were amazingly patient and just went with it.
As they were paying Girl #1, paid with her credit card (no problem),
Girl # 2 paid with her credit card (again, no problem),
Girl #3 paid cash and was short $1.
Seeing the tip bucket on the counter, G3 asked the cashier, "Can I just get it out of here? It's like that penny thing, right?"
The cashier was too stunned to respond I guess, her jaw dropped and G3 took that as approval and reached into the tip bucket (clearly marked "TIPS") and took out $2 (yes, that's right, $2). And gave one to the cashier, pocketing the other saying, "I may need it later."
I was directly behind her and saw what happended and asked (loudly), "Did you just take that from her tip jar? Why don't you ask her to pay for your cookie, too?"
G3's drink was called and she quickly walked away, but came back about 3 minutes later to complain her drink was wrong. She had asked for whip and she had none.
Since there was a sudden influx of customers, the server "wasn't able to get to her right away" and she left again without the corrected drink.
BTW, the other customers and I replaced the stolen tips and then some. We all felt really bad for the girls behind the counter! The server said that it happens at least once a day when there are only girls working the shop.
Three cheerleaders (their shorts said so!) came in and order 3 very complicated drinks with cookies or scones to go with. Then they each changed their drink order at least twice. The cashier and server were amazingly patient and just went with it.
As they were paying Girl #1, paid with her credit card (no problem),
Girl # 2 paid with her credit card (again, no problem),
Girl #3 paid cash and was short $1.
Seeing the tip bucket on the counter, G3 asked the cashier, "Can I just get it out of here? It's like that penny thing, right?"
The cashier was too stunned to respond I guess, her jaw dropped and G3 took that as approval and reached into the tip bucket (clearly marked "TIPS") and took out $2 (yes, that's right, $2). And gave one to the cashier, pocketing the other saying, "I may need it later."
I was directly behind her and saw what happended and asked (loudly), "Did you just take that from her tip jar? Why don't you ask her to pay for your cookie, too?"
G3's drink was called and she quickly walked away, but came back about 3 minutes later to complain her drink was wrong. She had asked for whip and she had none.
Since there was a sudden influx of customers, the server "wasn't able to get to her right away" and she left again without the corrected drink.
BTW, the other customers and I replaced the stolen tips and then some. We all felt really bad for the girls behind the counter! The server said that it happens at least once a day when there are only girls working the shop.
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