As I mentioned elsewhere, my kid brother had his wisdom teeth extracted this morning, so while I was out I stopped at the supermarket to get him some frozen goodies.
This particular store has two express lanes. One is a standard register marked as express, and the other has two half-size checkstands arranged in tandem. ONE LINE goes to both of the tandem registers.
I queued up for the tandem registers just behind a pair of women. They then decided to switch to the queue for the standard size express lane. No problem there since they went to the end of the line. I moved up into the spot they'd just vacated.
Then, one of the two women edged back towards me and realized that the line they'd just left served TWO registers, and that the second one had "no line." Well, that's because they were coming from a single queue, and didn't HAVE separate lines. But that didn't stop her. She ran over and stood at the second register and excitedly waved her friend over with their cart, as if she'd just discovered a great secret to a faster checkout or something.
This is exactly the sort of thing I ache to say something about at my own store, but am powerless to do anything about since management never backs us up. But at the supermarket, as a customer, I was under no such constraints, so before I even knew it, I found myself calling those two women to task.
Me: EXCUSE ME!!! This line services BOTH registers!! YOU ARE CUTTING IN LINE!!!!
The woman with the cart got a classic "deer in the headlights" look, and after a few seconds, the guy running the second register said "Yeah, you're going to have to go to the back of the line."
They complied. And since several more people had gotten in line behind me, they ended up checking out far later than they would have before trying to jump the line.
This particular store has two express lanes. One is a standard register marked as express, and the other has two half-size checkstands arranged in tandem. ONE LINE goes to both of the tandem registers.
I queued up for the tandem registers just behind a pair of women. They then decided to switch to the queue for the standard size express lane. No problem there since they went to the end of the line. I moved up into the spot they'd just vacated.
Then, one of the two women edged back towards me and realized that the line they'd just left served TWO registers, and that the second one had "no line." Well, that's because they were coming from a single queue, and didn't HAVE separate lines. But that didn't stop her. She ran over and stood at the second register and excitedly waved her friend over with their cart, as if she'd just discovered a great secret to a faster checkout or something.
This is exactly the sort of thing I ache to say something about at my own store, but am powerless to do anything about since management never backs us up. But at the supermarket, as a customer, I was under no such constraints, so before I even knew it, I found myself calling those two women to task.
Me: EXCUSE ME!!! This line services BOTH registers!! YOU ARE CUTTING IN LINE!!!!
The woman with the cart got a classic "deer in the headlights" look, and after a few seconds, the guy running the second register said "Yeah, you're going to have to go to the back of the line."
They complied. And since several more people had gotten in line behind me, they ended up checking out far later than they would have before trying to jump the line.



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