Bank drive thru fun

[fma_fanatic]

I went to the bank that holds my second mortgage to make the payment. I usually use one of the deposit slips at the drive thru since I can never find the payment slip I'm sent every month. Seeing as it's been rainy, snowy and generally cold, the weather caused the slips to get wet then freeze into one solid mass in the drive thru lanes. The parking lot was packed, so there was no way I could park and go in, thus my use of the drive thru.

So I wrote the check, noted the account it was to be credited to and put the check and my ID into the tube and sent it off.

The teller gets the check, tells me that I need to fill out a slip and can't credit anything until I do. I ask for a slip. He argues that there are slips by the tube. I tell him that they are frozen solid. He says I need to fill one out.

Me: So, you're telling me that I somehow need to break off a slip from this frozen hunk and send it to you?
Teller: Yes, Ma'am
Me: Think about what you're saying. The slips are frozen together. There is no way for me to do that. *me grabs the hunk and waves it in front of the camera* see? Frozen. There is no way to do it.
Teller: That's not my problem, Ma'am. You can come in if you'd like.
Me: How long is the wait inside?
Teller: Just about an hour.
Me: *sighs* Okay *breaks off a hunk of slip, writes as best I can my name, account number and amount to be paid to the second mortgage and sends it in the tube*
Teller: *after a few minutes* Oh, I guess it really is frozen. I guess I can just fill out a slip I have here.
Me: *bangs my head against the steering wheel*

[ralerin]

And it would have taken him, what, an extra 30 seconds to send you a dry slip? What the heck?

If you had written your name on the topmost slip and then sent the entire stack of frozen slips through, I wonder what he would have done.

[fma_fanatic]

If they hadn't been stacked so haphazardly, I probably could have done that. The hunk I broke off was about half of the slip, so I wrote on the plain side the info he wanted.

I'd call Monday, but the people that run the place I think most of the time aren't on the ball. Hell, our first year we had our house, they wouldn't send us a 1099 form because we didn't pay enough towards the interest, despite my telling them that it didn't matter how much it was we paid, we were entitled to that information. I will not be sad when we do eventually refi and get them out of our hair.

[Blade_Raver]

Care to tell which bank it is? Just want to make sure I don't do business with them.

[RxBoy]

Have you looked into the possibility of paying your mortgage online? My bank lets me do that. There's no fee for the service and I am even able to pay with funds in my checking account at a different bank. I don't know if all banks offer this same type of service, but it would be worth checking into. It definitely saves me the hassle of having to actually go to the bank and wait in line.

[Primer]

Have you looked into the possibility of paying your mortgage online? My bank lets me do that. There's no fee for the service and I am even able to pay with funds in my checking account at a different bank. I don't know if all banks offer this same type of service, but it would be worth checking into. It definitely saves me the hassle of having to actually go to the bank and wait in line.

The bank that holds my mortgage, coughwellsfargocough, wants $12.50 for me to make a payment online. They get a check in the mail every month.

[fma_fanatic]

Have you looked into the possibility of paying your mortgage online? My bank lets me do that. There's no fee for the service and I am even able to pay with funds in my checking account at a different bank. I don't know if all banks offer this same type of service, but it would be worth checking into. It definitely saves me the hassle of having to actually go to the bank and wait in line.

I've done this with them when we first started. They'd find a way to "lose" it and I'd have to go down and pay it again. I got tired of it after the third time and started going down in person to keep it from happening again.

For who asked which bank it is, it's Neighbors Credit Union. Specifically, the main office.

[seigus]

The bank that holds my mortgage, coughwellsfargocough, wants $12.50 for me to make a payment online. They get a check in the mail every month.

That's odd - I have the same bank and get to do it for free. Maybe you should ask about options.

[Rapscallion]

The bank that holds my mortgage, coughwellsfargocough, wants $12.50 for me to make a payment online. They get a check in the mail every month.

Over here, companies are falling over themselves to arrange for online payment, as it costs them far less. Interesting difference.

Rapscallion