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What I sent to Rite Aid
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No matter what corporate tells me, given that my managers know how much of a PITA that can be, I just ask if they have the loyalty card. If they don't and mention that their SO has the card, I'll offer them one themselves. If they say no to any of my questions, I don't push it further.
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Something similar happened to me at Kohl's.
The cashier was an older lady, who was perfectly friendly...until I told her I didn't want to apply for a credit card. I tried to ask her a question, which she ignored...and then asked me again about the credit card. I DON'T WANT IT. I knew she was just doing her job, and I was nice about it...
THEN she threw the bag at me. OH HELLLL NO.
Totally spoke to a manager, who knew right away who I was referring to.
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I'm glad I don't work in retail anymore. That really, really sucks.
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They do the same thing at my store. Opening store cards and such determine how many hours you get to work the next week.
And in my store we're forced to highlight the receipts for surveys and the managers spot check them.
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What I sent to Rite Aid
I think your pollicy of forcing your poor employees to harass me to get a loyalty card stinks. I will tolerate being asked once, but I do not want or need a hardsell, I don't need to be asked why I don't want something, and I don't want to keep repeating myself.
There is a Walgreens and a CVS just further on up the street and neither have of yet pulled this on me at the register. I am just saying.
Nobody likes being harassed while they are a captive audience. Your policy sucks.
Went in there yesterday and I am surprised I didn't get handcuffed to a chair under an interrogation light. Geeze.
Clerk: Do you have a store card?
Me: No.
Clerk: Would you like to sign up for one?
Me: No thank you.
Clerk: It's free, and will save you...
Me: No thank you, I prefer not to sign up for things like that.
Clerk: You don't have to put your phone number...
Me: NO THANK YOU. Okay?
Clerk.: Okay.
pause
Clerk: Can I ask you why...
Me: Because. I. Don't. Want It.
Clerk: Okay.
(me thinking I was in such a good mood when I came in here, too)
Clerk: (handing me the receipt) You can go online and leave feedback on your shopping experience today. (pointing at the web address.)
Me: (taking the receipt...I think...I cant find it now) and leaving, at that point, seeing red.
Actually, when I cooled off, I realized the clerk was basically saying "I don't want to say it, you don't want to hear it, please tell corporate to stop making us do this shit to you."
So I did. Here's to you, annoying clerk.
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