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It was a beautiful day in the merry month of... March... when I decided that an awesome day would be made even better with the addition of a hot fudge sundae. So I schlep to the closest purveyor of frozen dessert and I enter to see that the previous patron has been given the wrong change by the obviously new girl behind the counter. As I look over the frozen options, she gets flustered, her awesome manager gets called out, and while the irate gentleman tries to argue that he deserves more money back she counts out money to the penny and he goes on his way with a scowl.
I see that the girl is flustered, so I resolve to be extra nice. Luckily for her I was there, as the family that came in after me...
There was a mom, a girl whose tutu led me to believe that she'd just come from a dance recital, and a pair of grandparents. The only one of the group who was not a SC was the daughter.
It started off simply enough, as grandpa "jokes" that the bubble gum ice cream sample size was going to be as big as the scoop I was getting for my sundae, right, hyuk, hyuk? Awesome manager didn't respond to that and just gave the granddaughter a nice smile as she passed the spoon over.
Grandma had a question. "Does this peanut butter ice cream have any nuts in it? I can't eat nuts, I'm allergic. Are there any nuts in this peanut butter ice cream?" Awesome manager manages to say that yes, there are peanuts in it. "Oh, I can't have it then. Do you have any peanut ice cream without nuts?" Awesome manager assures grandma that this is not going to happen. This conversation takes about a minute and a half.
While the manager is answering Grandma's question mom is standing at the other end of the counter. "Excuse me." Pause. "Excuse me." Pause. "Excuse me." Pause. "Excuse me." Pause. "Excuse me." Pause. "Excuse me." Pause. "Excuse me." The manager turns and apologizes for the wait in responding, saying that she thought that they were all one group. Mom gets a funny look on her face, replies "Oh, yes, we are," then asked her question.
At this point my ice cream is done so I pay and leave. I felt sorry for the people stuck behind the counter, and a little smug that I managed to keep the SCs from attacking the new girl.
I see that the girl is flustered, so I resolve to be extra nice. Luckily for her I was there, as the family that came in after me...
There was a mom, a girl whose tutu led me to believe that she'd just come from a dance recital, and a pair of grandparents. The only one of the group who was not a SC was the daughter.
It started off simply enough, as grandpa "jokes" that the bubble gum ice cream sample size was going to be as big as the scoop I was getting for my sundae, right, hyuk, hyuk? Awesome manager didn't respond to that and just gave the granddaughter a nice smile as she passed the spoon over.
Grandma had a question. "Does this peanut butter ice cream have any nuts in it? I can't eat nuts, I'm allergic. Are there any nuts in this peanut butter ice cream?" Awesome manager manages to say that yes, there are peanuts in it. "Oh, I can't have it then. Do you have any peanut ice cream without nuts?" Awesome manager assures grandma that this is not going to happen. This conversation takes about a minute and a half.
While the manager is answering Grandma's question mom is standing at the other end of the counter. "Excuse me." Pause. "Excuse me." Pause. "Excuse me." Pause. "Excuse me." Pause. "Excuse me." Pause. "Excuse me." Pause. "Excuse me." The manager turns and apologizes for the wait in responding, saying that she thought that they were all one group. Mom gets a funny look on her face, replies "Oh, yes, we are," then asked her question.
At this point my ice cream is done so I pay and leave. I felt sorry for the people stuck behind the counter, and a little smug that I managed to keep the SCs from attacking the new girl.
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