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We had a gold buying stand move-in a couple months ago. All the employees are nice people. Too nice, and they get abused constantly!
Just about every day is someone wanting a value on a piece of jewelery. They check it, then of course the person doesn't want to sell it, they just wanted to know how much their significant other spent, and get pissed when they hear the value. Now, they're completely not understanding that the 10 or 80 dollars they're being offered is the value of the GOLD; it DOES NOT take into account jewelery brand, any stones, if it's an antique, etc. Sooooo, they always complain:
"It's worth MORE than that!!!" And usually stomp-off all insulted. If you want an APPRAISAL, go to the jewelry store 3-stores over; they'll only charge a $70 fee
Then they get the people that want a rough estimate, then say they plan on selling the piece at the place down the street.
And then there's the ones who find out their necklace from the boyfriend isn't real gold. They insist it is! Umm, if it sticks to the magnet, it is NOT solid gold!
Aaaand finally, the people that go through the entire evaluation process, decide to sell their gold, then refuse to show their ID (which the stand needs for it's records, to keep histories, ensure the jewelery isn't stolen, etc.); heck, you have do do the same at a bar or pawn shop, but noooo, the stand "Doesn't need my ID! It's not like I stole this!" It always turns into an argument that they feel they're being accused of being thieves.
The last one happened yesterday. The Lady running the stand even told me she'd been nice and offered the customer a little more to match what another store was offering.
Oh, and because of all the people using the stand as an 'appraisal service' they're going to start charging to check jewelry
Just about every day is someone wanting a value on a piece of jewelery. They check it, then of course the person doesn't want to sell it, they just wanted to know how much their significant other spent, and get pissed when they hear the value. Now, they're completely not understanding that the 10 or 80 dollars they're being offered is the value of the GOLD; it DOES NOT take into account jewelery brand, any stones, if it's an antique, etc. Sooooo, they always complain:
"It's worth MORE than that!!!" And usually stomp-off all insulted. If you want an APPRAISAL, go to the jewelry store 3-stores over; they'll only charge a $70 fee
Then they get the people that want a rough estimate, then say they plan on selling the piece at the place down the street.
And then there's the ones who find out their necklace from the boyfriend isn't real gold. They insist it is! Umm, if it sticks to the magnet, it is NOT solid gold!
Aaaand finally, the people that go through the entire evaluation process, decide to sell their gold, then refuse to show their ID (which the stand needs for it's records, to keep histories, ensure the jewelery isn't stolen, etc.); heck, you have do do the same at a bar or pawn shop, but noooo, the stand "Doesn't need my ID! It's not like I stole this!" It always turns into an argument that they feel they're being accused of being thieves.
The last one happened yesterday. The Lady running the stand even told me she'd been nice and offered the customer a little more to match what another store was offering.
Oh, and because of all the people using the stand as an 'appraisal service' they're going to start charging to check jewelry
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