On the one hand, this wasn't deliberate suckage because I believe that the customer concerned had a genuine illness and could not help the way she behaved, on the other hand as a fellow customer, I didn't have to be involved in this and was able to just watch as the poor shop assistant struggled to know how to react appropriately and politely.
But maybe there was no appropriate way to know how to react to it.
As far as I can remember, possibly not word for word.
Customer gets to counter in front of me, in small local shop, and puts items out for cashier to ring up.
Cashier "thats *£8.22, or however much it was* please
customer *to herself loudly and aggressively* "take the fucking money out, pay! Hurry up!
customer to herself *in defensive tone of voice* "I am, I know how to pay!"
Cashier looking a little confused
customer hands over money, gives change to customer
customer "put the change in your purse before you lose it, can't you do anything right?"
customer "I am, look, I am, look at me doing it!"
cashier now has fixed grin on face
cashier "thank you, goodbye"
customer "thank you goodbye"
customer is walking out of the door talking to herself still "did you say goodbye?did you? oh i don't know........you should always say thank you anyway"
customer goes out of earshot.
cashier and i exchange a glance then get on with our own transaction.Something struck me as incredibly sad about how the woman was coping and whether in fact she was coping.
But maybe there was no appropriate way to know how to react to it.
As far as I can remember, possibly not word for word.
Customer gets to counter in front of me, in small local shop, and puts items out for cashier to ring up.
Cashier "thats *£8.22, or however much it was* please
customer *to herself loudly and aggressively* "take the fucking money out, pay! Hurry up!
customer to herself *in defensive tone of voice* "I am, I know how to pay!"
Cashier looking a little confused
customer hands over money, gives change to customer
customer "put the change in your purse before you lose it, can't you do anything right?"
customer "I am, look, I am, look at me doing it!"
cashier now has fixed grin on face
cashier "thank you, goodbye"
customer "thank you goodbye"
customer is walking out of the door talking to herself still "did you say goodbye?did you? oh i don't know........you should always say thank you anyway"
customer goes out of earshot.
cashier and i exchange a glance then get on with our own transaction.Something struck me as incredibly sad about how the woman was coping and whether in fact she was coping.
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