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There was SOOO much suck that some of it is paraphrased, because recalling every detail of the *numerous* instances of suck is simply too much for my old brain. 
Ok, so I got sick of waiting around for my ex-husband, who manages a freakin' PARTS DEPARTMENT at the biggest car dealership in town, to find a spare minute to change the oil in my car and replace my headlight bulb.
So I took it to Walmart. Yeah - I know. No lectures, please.
My thoughts are in italics throughout.
Suck #1 (a.k.a - Corporate stupidity): Employee is scanning my info into the computer to do my oil change. Customer who had just picked up his car came walking back in and said:
"I guess I wouldn't get very far without these!", and pointed to the keys he'd left laying on the counter.
Customer laughed at himself and the employee and I chuckled and nodded. Guy leaves. Employee looks at me and says:
"Good thing he didn't leave out the main doors, we're not allowed to page people anymore when they forget their keys."
Me:
"What? Why?"
Emp: *shrugs and sighs* "Who knows?"
Me: "So, what are you supposed to do if they forget their keys and head out the main door?"
Emp: "Leave the counter un-manned and chase them down in the lot."
*Yeah - this is a Supercenter. Huge-ass lot and the auto center is way in the back of the store.*
So, for those playing at home - it's preferable to let the customer walk away, get ALL THE WAY OUT in the lot, realize they forgot their keys and trek ALL THE WAY BACK for them...rather than to page them to turn around and come back, which would likely happen before they hit the exit door.
Suck #2: I sat down on the bench after they checked my car in, and was going through my coupons. The guy who checked me in went in the back. No other customers were around. Lady (and I use that term loosely) walked up...her mother was trailing behind her.
No more than 15 seconds pass. She loudly says to her mother:
" *blah blah blah*...Assuming we can get some HELP out here!"
"There's not even a bell!"
*walks to the door and starts banging on it*
"Come on out here, fat boy. We ain't got all day!"
Me: She didn't REALLY say that, did she? Really?
Different guy from the one she was yelling at (yes, he was a bit overweight), comes out and she leads him over to the tire section, still talking loudly.
At this point I gathered my coupons and walked out. I was so disgusted and still in shock, I was honestly afraid I'd commit some act of violence upon her. I really think the only thing that stopped me was her poor, frail mother trailing along silently behind her. Then again, she presumably *raised* this c
t waffle, so she probably deserved to witness my wrath.
Suck #3: Car was done. Went back to pay. There are two people working at the counter now, and one emp was checking out a lady who had gotten a key made and had 4 shirts and a monopoly board game to check out. The shirts we're summery and were very clearly marked at $1.00 each. They all scanned at $2.00 each.
She points it out, but the emp doesn't know how to override the price (this is the auto center, after all) and has to call for a CSM.
Conversation goes as follows: (keep in mind I'm only hearing one side)
Emp: "Yeah, this customer has these shirts that are ringing as 2 dollars but are marked 1 dollar."
Emp: "Yeah. There's 4 of them...Yeah they all say 1 dollar...yeah, ok."
*is on hold...stretched into a couple of minutes*
Customer: "If it's that much trouble, I won't get them."
Just as she said that, the emp started speaking into the phone again:
Emp: "What? Ummmm...ok. I'll tell her." He hangs up.
Emp (to customer): "They said I have to go with however it scanned. They
say it's impossible for the price to be wrong."
Me and customer:
*she looks over at me and we both glanced at the items, clearly marked 1 dollar each*
Customer: "You know what, call a manager up here. This is just WRONG. I know it's not your fault, but I can't believe they had the nerve to make you tell me that!"
Emp: "I'm sorry ma'am. I'll call one up."
He calls for a CSM to come up front for a 'complaint', and I heard the CSM berating him loudly through the phone. I felt SOOO sorry for him.
Customer (to me): "I'm sorry you're having to wait for all this."
Me: "It's not your fault. I don't blame you for being pissed. HE'S the one I *really* feel bad for (indicating the emp)."
She agreed.
At this point, the other register register line cleared and I paid for my car and left. I didn't get to witness the outcome.
Oh, and the *truly* sucky part for the hapless employee? He was the same guy who checked me in and who was called 'fat boy' by the bitch customer earlier. Talk about a shitty day!
Ok, so I got sick of waiting around for my ex-husband, who manages a freakin' PARTS DEPARTMENT at the biggest car dealership in town, to find a spare minute to change the oil in my car and replace my headlight bulb.
So I took it to Walmart. Yeah - I know. No lectures, please.
My thoughts are in italics throughout.
Suck #1 (a.k.a - Corporate stupidity): Employee is scanning my info into the computer to do my oil change. Customer who had just picked up his car came walking back in and said:
"I guess I wouldn't get very far without these!", and pointed to the keys he'd left laying on the counter.
Customer laughed at himself and the employee and I chuckled and nodded. Guy leaves. Employee looks at me and says:
"Good thing he didn't leave out the main doors, we're not allowed to page people anymore when they forget their keys."
Me:
"What? Why?"Emp: *shrugs and sighs* "Who knows?"
Me: "So, what are you supposed to do if they forget their keys and head out the main door?"
Emp: "Leave the counter un-manned and chase them down in the lot."
*Yeah - this is a Supercenter. Huge-ass lot and the auto center is way in the back of the store.*
So, for those playing at home - it's preferable to let the customer walk away, get ALL THE WAY OUT in the lot, realize they forgot their keys and trek ALL THE WAY BACK for them...rather than to page them to turn around and come back, which would likely happen before they hit the exit door.
Suck #2: I sat down on the bench after they checked my car in, and was going through my coupons. The guy who checked me in went in the back. No other customers were around. Lady (and I use that term loosely) walked up...her mother was trailing behind her.
No more than 15 seconds pass. She loudly says to her mother:
" *blah blah blah*...Assuming we can get some HELP out here!"
"There's not even a bell!"
*walks to the door and starts banging on it*
"Come on out here, fat boy. We ain't got all day!"
Me:
She didn't REALLY say that, did she? Really?Different guy from the one she was yelling at (yes, he was a bit overweight), comes out and she leads him over to the tire section, still talking loudly.
At this point I gathered my coupons and walked out. I was so disgusted and still in shock, I was honestly afraid I'd commit some act of violence upon her. I really think the only thing that stopped me was her poor, frail mother trailing along silently behind her. Then again, she presumably *raised* this c
t waffle, so she probably deserved to witness my wrath. Suck #3: Car was done. Went back to pay. There are two people working at the counter now, and one emp was checking out a lady who had gotten a key made and had 4 shirts and a monopoly board game to check out. The shirts we're summery and were very clearly marked at $1.00 each. They all scanned at $2.00 each.
She points it out, but the emp doesn't know how to override the price (this is the auto center, after all) and has to call for a CSM.
Conversation goes as follows: (keep in mind I'm only hearing one side)
Emp: "Yeah, this customer has these shirts that are ringing as 2 dollars but are marked 1 dollar."
Emp: "Yeah. There's 4 of them...Yeah they all say 1 dollar...yeah, ok."
*is on hold...stretched into a couple of minutes*
Customer: "If it's that much trouble, I won't get them."
Just as she said that, the emp started speaking into the phone again:
Emp: "What? Ummmm...ok. I'll tell her." He hangs up.
Emp (to customer): "They said I have to go with however it scanned. They
say it's impossible for the price to be wrong."
Me and customer:
*she looks over at me and we both glanced at the items, clearly marked 1 dollar each*
Customer: "You know what, call a manager up here. This is just WRONG. I know it's not your fault, but I can't believe they had the nerve to make you tell me that!"
Emp: "I'm sorry ma'am. I'll call one up."
He calls for a CSM to come up front for a 'complaint', and I heard the CSM berating him loudly through the phone. I felt SOOO sorry for him.
Customer (to me): "I'm sorry you're having to wait for all this."
Me: "It's not your fault. I don't blame you for being pissed. HE'S the one I *really* feel bad for (indicating the emp)."
She agreed.
At this point, the other register register line cleared and I paid for my car and left. I didn't get to witness the outcome.
Oh, and the *truly* sucky part for the hapless employee? He was the same guy who checked me in and who was called 'fat boy' by the bitch customer earlier. Talk about a shitty day!
These tags were in pretty good shape. 
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