I went to the mall a little while ago, to buy books and various other items. While I was queuing in Waterstones, this woman behind me kept saying, "Excuse me! Excuse me!"; obviously trying to get me to move out of her way. I ignored her irritating voice first of all; eventually it got too much and I turned round and snapped, "You're excused!" at her. She shut up. Can't people ever be patient and wait in line?

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