I stopped into one of our stores and saw an employee I know quite well looking through a service manual for the register. I asked her what happened.
Apparently, a customer with a rambunctious child came to the counter to be rung-up. The employee needed a few seconds before she could get to the counter, during which time this stellar example of parenting let the kid bang his hands on the register.
Then said parent got angry when the employee asked if she could use a card instead of cash, because the beating had scrambled the register and now the drawer would not open. (card swipe was a different machine)
Of course ma'am, your child's manhandling of their machine didn't have any effect whatsoever.
I told the employee she should have added a 200$ charge for a tech to fix the register
Apparently, a customer with a rambunctious child came to the counter to be rung-up. The employee needed a few seconds before she could get to the counter, during which time this stellar example of parenting let the kid bang his hands on the register.
Then said parent got angry when the employee asked if she could use a card instead of cash, because the beating had scrambled the register and now the drawer would not open. (card swipe was a different machine)
Of course ma'am, your child's manhandling of their machine didn't have any effect whatsoever.
I told the employee she should have added a 200$ charge for a tech to fix the register

I gladly second this.


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