*sigh* ever have a day where you just feel like you are going to explode?
So my husband and I are having some MAJOR problems with our cable company. We have problems with this company every single month. My husband was on the phone with a customer service rep from our cable company and the guy heard me say in the background that I am disgusted and I want to switch to Direct TV now.
Here's where it gets interesting...
At that point the customer service rep told my husband he's the man of the house and my husband should take control of me and make the decision himself. Thank god my husband is a lovely enough man that he reported the cs rep to his superior for that sexist comment.
It kills me. I've worked in customer service for 12 years and if I EVER talked to a customer like that I would have been fired on the spot! But somehow this jackass still has a job.
So my husband and I are having some MAJOR problems with our cable company. We have problems with this company every single month. My husband was on the phone with a customer service rep from our cable company and the guy heard me say in the background that I am disgusted and I want to switch to Direct TV now.
Here's where it gets interesting...
At that point the customer service rep told my husband he's the man of the house and my husband should take control of me and make the decision himself. Thank god my husband is a lovely enough man that he reported the cs rep to his superior for that sexist comment.
It kills me. I've worked in customer service for 12 years and if I EVER talked to a customer like that I would have been fired on the spot! But somehow this jackass still has a job.

How *does* that guy still have a job?

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