Apparently because I'm a married woman, I don't get to make decisions

[Geek King]

if the rep was not of that particular culture background he might have been one of those (dwindlingh number here in the US) Promise Keeper types

Brief Wiki on PK

one of their main pillars is that the (paraphrasing here) "Man/husband of the house is the "king and ruler" of said house and the woman/wife is subserviant to that man and must know her place".

Might want to reread that Wiki yourself. Male superiority is something the National Organization of Women accuses Promise Keepers of teaching, but is not listed as one of their beliefs, nor is any other suporting facts for that POV offered.

[Evandril]

At that point the customer service rep told my husband he's the man of the house and my husband should take control of me and make the decision himself. Thank god my husband is a lovely enough man that he reported the cs rep to his superior for that sexist comment.

My response would have been 'Easy enough, cancel our service, I will explain why to your supervisor' Then told the supervisor that company wasn't getting another dime of my money (beyond existing bills, of course) until that rep was fired, and why.

[MoonCat]

Might want to reread that Wiki yourself. Male superiority is something the National Organization of Women accuses Promise Keepers of teaching, but is not listed as one of their beliefs, nor is any other suporting facts for that POV offered.

Maybe so, but when articles about them have appeared in our paper, the men of that organization have expressed that belief. They've said that it's their duty as the husband to take control of the household.

And I'll stop there before I really cross the line.

[rose_metal_nz]

One of our reps got the quickest firing ever on record - for asking (while being recorded for CQ) a female customer to "put a man on the phone, who knows what he's doing" or similar.