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Quick and nasty sighting - with bonus SC ownage

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  • #1

    Quick and nasty sighting - with bonus SC ownage

    Was at the checkout after the usual food shopping when I heard someone screaming a few lanes over.

    SC: WELL? WHEN SOMEONE WISHES YOU A NICE DAY IT'S POLITE TO RETURN THE FAVOUR!
    Cashier: ...
    SC:YOUR CUSTOMER SERVICE IS ATTROCIOUS! GET ME YOUR MANAGER!
    Cashier: [turns on light]
    SC: WELL? ARE YOU EVEN GOING TO DEIGN TO SPEAK TO ME? ARE YOU TOO GOOD TO SPEAK TO MERE CUSTOMERS NOW?
    Cashier: ...
    Manager: [running over] Ma'am, please keep your voice down.
    SC: THIS BITCH WON'T SPEAK TO ME!
    Manager: Ma'am, she has laryngitis. She can't speak. She should be off sick but came in to help us while we are short staffed.
    SC:... oh
    Totally Cool Customer next to SC: Hey, there's a guy outside in a wheelchair. Why don't you go yell at him for not helping you carry your bags?
    SC [bright red] grabs her things and runs from store.

    I wished the cashier with no voice a 'sucky-customer-free day' as I left. Her smile lit up the room, I swear.
    Tags: None
  • #2
    Stories like this just make me all warm & fuzzy inside.

    Comment

    • #3
      Stuff like this is why I don't like going into work when I'm sick.
      Honey and Thorns ~ Handmade Knit and Jewelry

      Comment

      • #4
        I wonder what would happen to Miss SC if the cashier was deaf?

        We actually had a deaf delivery driver at one time. she had a card explaining the situation and a place for her to write the total to show to the customer.

        never had any complaints either.
        I'm lost without a paddle and headed up SH*T creek.
        -- Life Sucks Then You Die.

        "I'll believe corp. are people when Texas executes one."

        Comment

        • #5
          Kudos to the manager, & double karma points to TCC!
          This was one of those times where my mouth says "have a nice day" but my brain says "go step on a Lego". - RegisterAce
          I can't make something magically appear to fulfill all your hopes and dreams. Believe me, if I could I'd be the first person I'd help. - Trixie

          Comment

          • #6
            A manager took a sick, but good-hearted employee's side? I may faint from the shock!

            Though the good customer (I won't call them a mere consumer) had an excellent burn line to the SC.
            Customers should always be served . . . to the nearest great white.

            Comment

            • #7
              Totally Cool Customer next to SC: Hey, there's a guy outside in a wheelchair. Why don't you go yell at him for not helping you carry your bags?

              that TCC deserves a the manager gets a too for defending the employee.


              i think if it was my supervisor he'd just counsel me on customer service and not doing enough

              Comment

              • #8
                I love this story, but it seems like it would have saved everyone a lot of trouble if the cashier had posted a sign that she could point to.

                SC was a total bitch about it, but expecting the cashier to speak politely is not unreasonable.
                Women can do anything men can.
                But we don't because lots of it's disgusting.
                Maxine

                Comment

                • #9
                  Quoth Sparky
                  I love this story, but it seems like it would have saved everyone a lot of trouble if the cashier had posted a sign that she could point to.

                  SC was a total bitch about it, but expecting the cashier to speak politely is not unreasonable.
                  And we know how well SC's read and comprehend signs...

                  Comment

                  • #10
                    Quoth Sparky View Post
                    I love this story, but it seems like it would have saved everyone a lot of trouble if the cashier had posted a sign that she could point to.

                    SC was a total bitch about it, but expecting the cashier to speak politely is not unreasonable.
                    I'm quite sure the employee at least tried to, maybe, move her mouth to indicate she has laryngitis and the customer was simply too occupied with the "atrocious" customer service to even acknowledge the employee was making an effort.

                    There are more ways than just with signs to indicate you are temporarily unable to speak.
                    Fiancee: We're going to need to do laundry. I'm out of clean pants.
                    Me: Sounds like a job for Gravekeeper!
                    Fiancee: What?!
                    Me: Nevermind.

                    Comment

                    • #11
                      Quoth thehuckster View Post
                      I'm quite sure the employee at least tried to, maybe, move her mouth to indicate she has laryngitis and the customer was simply too occupied with the "atrocious" customer service to even acknowledge the employee was making an effort.

                      There are more ways than just with signs to indicate you are temporarily unable to speak.
                      Agreed. One day at work at the wholesale club, I decided-- purely on my own and as a social experiment, of sorts-- to not speak as much as possible. When a customer asked why I wasn't talking like usual, I just pointed to my throat and shrugged. They accepted that and that was that.

                      Alas, before I even got the end the of the day, I had to stop the experiment and start talking, but it was interesting.
                      PWNADE(TM) - Serve up a glass today! | PWNZER - An act of pwnage so awesome, it's like the victim got hit by a tank.

                      There are only Four Horsemen of the Apocalypse because I choose to walk!

                      Comment

                      • #12
                        Quoth Sparky View Post
                        I love this story, but it seems like it would have saved everyone a lot of trouble if the cashier had posted a sign that she could point to.

                        SC was a total bitch about it, but expecting the cashier to speak politely is not unreasonable.
                        Quoth Aethian View Post
                        And we know how well SC's read and comprehend signs...
                        Quoth thehuckster View Post
                        I'm quite sure the employee at least tried to, maybe, move her mouth to indicate she has laryngitis and the customer was simply too occupied with the "atrocious" customer service to even acknowledge the employee was making an effort.

                        There are more ways than just with signs to indicate you are temporarily unable to speak.
                        You are right, of course. Whatever was I thinking?
                        Women can do anything men can.
                        But we don't because lots of it's disgusting.
                        Maxine

                        Comment

                        • #13
                          Major props to the manager and the employee!!!
                          I don't get paid enough to kiss your a**! -Groezig 5/31/08
                          Another day...another million braincells lost...-Sarlon 6/16/08
                          Chivalry is not dead. It's just direly underappreciated. -Samaliel 9/15/09

                          Comment

                          • #14
                            HA HA! That dumb bitch just got OWNED!!! And the customer who made the remark about how she should demand help from the wheelchair guy? CLASSIC! Wish there were more cool customers like that when an SC tries to go off like that in a store!

                            Comment

                            • #15
                              Hahaahh that was great!! I'm sure that woman was looking for a hole to bury herself in. What a cool manager to stick up for her like that.
                              NEVER underestimate the stupidity of the customer

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