Tweet
This happened a couple of days ago.
To set the scene: This particular Kroger is going through a *massive* reset. They have signs at the entrances advising of this, along with a map. They also appeared to have more employees on the floor in order to help people find things.
Annoying? Yes. End of the world? Apparently.
I was kinda grumbling under my breath, pushing my cart around and squinting at the damned map in order to find my stuff.
At this point, I happened to walk past a stocker that couldn't have been more than 18 years old. He was probably closer to 16. He was doing his job, minding his own business when this old bat comes careening toward him.
I stepped out of the way and pretended to look at something on a shelf because I sensed this was going to be trouble.
OB: (loudly) "Why did you DOOOOOO this?"
Stocker: (startled) "What?"
OB: (flailing arms around) "This!!"
Stocker: (looking confused) "Why did I do *what*, ma'am?"
OB: (sighing dramatically) "Change the store around!! I can't fiiiiiind anything!!"
Stocker: "Oh, I'm sorry ma'am. Did you get a map?"
OB: "That map is stupid. Tell me where xxxx item is!"
Side note: She's still practically yelling at this point.
Stocker: "That's in aisle 7, near the end on the left."
OB: (triumphantly) "No it's NOT!!! I was just there!!!!"
At this point, we happened to be near aisle 7, and the items she wanted were visible. He pointed and said:
Stocker: "See, it's right there ma'am. There you go."
OB: "Well. It wasn't there before! (I guess the stock fairies moved it that fast
) This is RIDICULOUS!! You shouldn't change the store around like this. It was fine the way it was!"
I'd had enough by now. I was in a bad mood, and this poor kid was turning 3 shades of red and staring at his feet.
Me: "Actually, this poor guy has NOTHING to do with it. You should probably consider walking the 20 steps it would take over there *points to service desk* and tell a manager you're upset."
OB: (staring at me wide-eyed) "I wasn't TALKING to you!!"
Me: "Actually, you sort of were. You're screaming at this poor kid who's trying to help you and who has NOTHING to do with what you're mad about. Go tell someone that can do something about it!"
With that, I walked away. She was still bitching a mile a minute, but at least it gave the stocker an escape route.
I spend alot of my days at work getting yelled at for things I have no control over, so it feels good to be able to stick up for someone else occasionally.
I probably shouldn't have referred to the stocker as a 'kid', but he was. And she was a nasty old bat.
To set the scene: This particular Kroger is going through a *massive* reset. They have signs at the entrances advising of this, along with a map. They also appeared to have more employees on the floor in order to help people find things.
Annoying? Yes. End of the world? Apparently.
I was kinda grumbling under my breath, pushing my cart around and squinting at the damned map in order to find my stuff.
At this point, I happened to walk past a stocker that couldn't have been more than 18 years old. He was probably closer to 16. He was doing his job, minding his own business when this old bat comes careening toward him.
I stepped out of the way and pretended to look at something on a shelf because I sensed this was going to be trouble.
OB: (loudly) "Why did you DOOOOOO this?"
Stocker: (startled) "What?"
OB: (flailing arms around) "This!!"
Stocker: (looking confused) "Why did I do *what*, ma'am?"
OB: (sighing dramatically) "Change the store around!! I can't fiiiiiind anything!!"
Stocker: "Oh, I'm sorry ma'am. Did you get a map?"
OB: "That map is stupid. Tell me where xxxx item is!"
Side note: She's still practically yelling at this point.
Stocker: "That's in aisle 7, near the end on the left."
OB: (triumphantly) "No it's NOT!!! I was just there!!!!"
At this point, we happened to be near aisle 7, and the items she wanted were visible. He pointed and said:
Stocker: "See, it's right there ma'am. There you go."
OB: "Well. It wasn't there before! (I guess the stock fairies moved it that fast
) This is RIDICULOUS!! You shouldn't change the store around like this. It was fine the way it was!"I'd had enough by now. I was in a bad mood, and this poor kid was turning 3 shades of red and staring at his feet.
Me: "Actually, this poor guy has NOTHING to do with it. You should probably consider walking the 20 steps it would take over there *points to service desk* and tell a manager you're upset."
OB: (staring at me wide-eyed) "I wasn't TALKING to you!!"
Me: "Actually, you sort of were. You're screaming at this poor kid who's trying to help you and who has NOTHING to do with what you're mad about. Go tell someone that can do something about it!"
With that, I walked away. She was still bitching a mile a minute, but at least it gave the stocker an escape route.
I spend alot of my days at work getting yelled at for things I have no control over, so it feels good to be able to stick up for someone else occasionally.
I probably shouldn't have referred to the stocker as a 'kid', but he was. And she was a nasty old bat.
Thank you for standing up for that stocker!
Comment