I overheard Useless, my now former (thankfully) CW on the phone yesterday. For most of the day. Useless is a snowflake of the extra-special variety. He never should pay for anything, whether it be repairs to anything, as it's never HIS fault, and he always should be given some sort of discount, or something for some perceived inconvenience. Not to mention he will talk around and around and around. I feel horrible for any CS or other person who has the misfortune to answer his calls.
So now to the story. His child is away at school, and had damaged his computer. Which is from the "fruit" company. So son takes it into the "fruit" store, and the diganosis is over $500 to fix. well, that does NOT sit will with Useless so he calls the fruit company directly, and whines and wheedles, etc. how it should be covered, and he needs to talk to someone, and how he is so special he can't wait on hold, blah, blah, blah. From what I gathered, they told him he needed to deal directly with the fruit store. Which I don't think he liked, as he wanted resolution NOW.
So that's over, and another CW comes over to ask if I've heard the fruit saga, and I said yes. She then clued me in to the fact it wasn't his child's, but that his child had dumped some type of liquid on someone ELSE's computer, and he felt that the estimate was too high, and he couldn't afford it, so the company shoudl cover it. Best of all, the store manager would not take his calls! hahahahahaha Um no. it was an unfortunate accident, and stupidity is not covered! I haven't heard anything today, but I'm sure he will be back on the phone as i don't think he got the reslution he was looking for.
So now to the story. His child is away at school, and had damaged his computer. Which is from the "fruit" company. So son takes it into the "fruit" store, and the diganosis is over $500 to fix. well, that does NOT sit will with Useless so he calls the fruit company directly, and whines and wheedles, etc. how it should be covered, and he needs to talk to someone, and how he is so special he can't wait on hold, blah, blah, blah. From what I gathered, they told him he needed to deal directly with the fruit store. Which I don't think he liked, as he wanted resolution NOW.
So that's over, and another CW comes over to ask if I've heard the fruit saga, and I said yes. She then clued me in to the fact it wasn't his child's, but that his child had dumped some type of liquid on someone ELSE's computer, and he felt that the estimate was too high, and he couldn't afford it, so the company shoudl cover it. Best of all, the store manager would not take his calls! hahahahahaha Um no. it was an unfortunate accident, and stupidity is not covered! I haven't heard anything today, but I'm sure he will be back on the phone as i don't think he got the reslution he was looking for.
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