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Not so much a sighting, but I had the displeasure of being able to hear the phoned-in comments of people who took the survey on their receipts. Some of the stupider ones:
"I think every employee should have a scanner so they can check prices" Um, that's why I do my job, scanning things all freaking day long to make sure prices are right. Besides, those poles with the scanners on them aren't just for looks, dumbass. Not to mention those things cost like $1500 or something like that and unless you want to pay double for everything you buy, that ain't gonnna happen.
"My vitamins didn't ring up 40% off like they were supposed to. Everything else rang up right but those and I didn't notice until I got home." Well, there's a reason for that. First off, that sale ended last week. Second, it was only 40% off certain ones, the store-brand "heart health" ones. The ones that were clearly marked with signs. Not the ones that didn't have signs. Again, there are scanners on poles to help you figure out what is what. Plus you could have caught it at the register if you really wanted to.
"I was there 40 minutes and not one employee stopped once to see if I needed help with anything. I think every employee there should have asked me if I needed anything." Well, ok, they should have addressed you in some manner since the current "thing" they're pushing is friendly service. But if you were in that store that long, someone would have said something to you unless you made yourself totally unapproachable. Besides, if you really needed help with something, we have red phones all over the place or you could have stopped one of the "many people that passed you". Hell, even I try to say hello to the customers nowadays. But if you want to take your dollars to walmart, don't expect any better service there. While they were remodeling, we took about half their business and it's not left us yet. Seeya
I'm sorry, but people that do this almost seem like they are bitter and pissy on purpose. I'm so tired of having "friendly service" shoved down my throat when about all you can do is just make eye contact and say hi. I'm not about to stop and have a full-blown conversation with every customer I pass. I don't have time. These kinds of comments just make it worse for all of us.
"I think every employee should have a scanner so they can check prices" Um, that's why I do my job, scanning things all freaking day long to make sure prices are right. Besides, those poles with the scanners on them aren't just for looks, dumbass. Not to mention those things cost like $1500 or something like that and unless you want to pay double for everything you buy, that ain't gonnna happen.
"My vitamins didn't ring up 40% off like they were supposed to. Everything else rang up right but those and I didn't notice until I got home." Well, there's a reason for that. First off, that sale ended last week. Second, it was only 40% off certain ones, the store-brand "heart health" ones. The ones that were clearly marked with signs. Not the ones that didn't have signs. Again, there are scanners on poles to help you figure out what is what. Plus you could have caught it at the register if you really wanted to.
"I was there 40 minutes and not one employee stopped once to see if I needed help with anything. I think every employee there should have asked me if I needed anything." Well, ok, they should have addressed you in some manner since the current "thing" they're pushing is friendly service. But if you were in that store that long, someone would have said something to you unless you made yourself totally unapproachable. Besides, if you really needed help with something, we have red phones all over the place or you could have stopped one of the "many people that passed you". Hell, even I try to say hello to the customers nowadays. But if you want to take your dollars to walmart, don't expect any better service there. While they were remodeling, we took about half their business and it's not left us yet. Seeya
I'm sorry, but people that do this almost seem like they are bitter and pissy on purpose. I'm so tired of having "friendly service" shoved down my throat when about all you can do is just make eye contact and say hi. I'm not about to stop and have a full-blown conversation with every customer I pass. I don't have time. These kinds of comments just make it worse for all of us.
(ponders) <wavy dream sequence>
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