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  • Two rude old ladies

    Actually they were beyond rude--they were EW bitches.

    I was watching this from the back (where customers couldn't see me) and had to watch my co workers endure these two bitches.

    First bitch:

    Even before my cw1 could even ask her how she was she said this:

    SC: I expect to have my money done in a certain way and you will do it as I say.

    Cw1: ....

    Now, CW1 usually doesn't put up with shit and is actually a bad cashier and a jerk but for some reason he let this lady be rude and just kept quiet.

    CW1: Well ma'am I will try my best but for the cameras we do have a certain way the money needs to be laid out.

    SC: I don't care. You WILL do it the way I want! I am the customer after all! You're the worker, do your job!

    CW1: (goes monotoned) how do you want it?

    SC: (she lists off crazy ways and then goes to this--her total was like 700) I want five in ones (ones usually mean hundreds but sometimes people do want ones) two hundred in fives and you will separate the piles and clip them.

    CW1: So, five hundred in HUNDREDS and the rest in fives?

    SC: *mumbles a yes, i think*

    CW1: Ma'am I do need to keep the fives all in one pile for the camera though. I can separate them after.

    SC: No. You will do it now and you will not count the fives and just leave them in the clips.

    Cw1 is getting irritated. The boss was just in the back listening with me. Good job, supervisor

    Cw1: I can't do that. I can count them and separate them after.

    He finally stops listening to her and gathers the money. And as he's counting he's getting louder and louder cuz she wouldn't STFU. She kept telling him that he miscounted and he missed one and he's counting too fast.

    He did not do it as she wanted. We can't it HAS to be in a certain way for the cameras.

    CW1: Have a great day!!

    He said sarcastically but I would've too!

    SC: I don't know what I did to you to make you so rude!!

    He had to walk away at that point.

    Okay, the other bitch was the lady in my CW2 window RIGHT next to CW1.

    Cw2 had some lady who wanted her money in a crazy way too. So cw2 asked if she could wait a moment until cw1 was done counting cuz he was loud and it was too distracting. Which was true. I got distracted from my station in the back.

    So, cw2 waited until the first bitch left and then counted out the money. Cw1 came back and started taking more customers.

    SB (sucky bitch)

    SB: I can't believe you made me wait! You should be able to block out your surroundings and count! I should know I used to work in casinos too!

    Cw2: Then you should understand that I needed to wait. I could not hear and I wanted to make sure I counted out the right amount to you.

    SB: Just SHUT your mouth!

    Me: SV get out there!!!

    I yelled to the boss/supervisor lady who was just sitting there listening. She ran out to actually do her job.

    SV: is there a problem?

    Cw2 had to run into the back she was too angry.

    SB: Yes, this "cashier" (she did the quotation two fingers in the air thing) seems unable to do her job right. And she was slow. This gentleman over here took five to her one! I had to wait thirty mins in line!

    She just lied right there. She waited not even a MIN and the gentlemen didn't help anybody else the first bitch got him tangled up for quite awhile!

    SV: Ma'am I've been observing the whole time. CW2 was doing what she believed she needed to do. She is a good cashier and I'm sorry you feel that way.

    SB: Screw all of you. This place is horrible and I hate it here! I can't believe the idiots that this place employs!

    Ugh. After that she stalked away in a huff. Wtf was her problem!?

  • #2
    Your SV does not have a spine either....

    Comment


    • #3
      Quoth mae View Post
      Sounds like a couple of scammers trying to quick change your coworkers. I hate when customers want their money in some odd way that somehow never adds up correctly. Once a lady wanted five twenty-five dollars bills and was surprised when I asked her to clarify.
      Yeah, unfortunately, just because they're "little old ladies" doesn't mean they're honest. And far too many elderly people seem to think their age excuses them from any kind of manners at all.
      Mae, did your customer ever explain where you were supposed to get $25 bills from??

      Comment


      • #4
        Quoth Anakah View Post
        Ugh. After that she stalked away in a huff. Wtf was her problem!?
        She's a rude sucky customer entitlement whore bitch.
        "I was only LOOKING, I didn't mean to enter my card's CVV and actually ORDER! REFUND ME RIGHT NOW!!"

        Comment


        • #5
          Quoth Pixilated View Post
          Yeah, unfortunately, just because they're "little old ladies" doesn't mean they're honest. And far too many elderly people seem to think their age excuses them from any kind of manners at all.
          Mae, did your customer ever explain where you were supposed to get $25 bills from??
          I work in a store that has a lot of elderly customers. Some are wonderful people but there are a few that have no manners whatsoever. They also have no sense of personal boundaries and love to touch you to try to establish a personal connection. I hate being touched by others and so many feel the need to touch your hand, shoulder, etc. I back away hoping they will get the hint. I also dislike people addressing me using faux endearing terms like dear and honey hoping to butter me up to do something I don't exactly feel like doing for them. It doesn't work and it's so f****** condescending.

          There's one customer that when I see the old bag, I go find something to stock because she always has something to complain about. It's mostly everything out of my control. She'll say what a good customer she is whenever she has a return and forgets her receipt. She'll bring in her credit card bill and show me how much she spends. It's nothing for people to spend over $1000 per month during the non-holiday months, so if she thinks I'm going to treat her special just because she spends $200 per month, she's delusional.

          Comment


          • #6
            I now officially admit it's time to see about a new prescription for my glasses. As I scanned the threat titles, that "r" sure looked line an "n" to me.

            Madness takes it's toll....
            Please have exact change ready.

            Comment


            • #7
              Quoth anyanka2 View Post
              She'll bring in her credit card bill and show me how much she spends. It's nothing for people to spend over $1000 per month during the non-holiday months, so if she thinks I'm going to treat her special just because she spends $200 per month, she's delusional.
              I HATE when customers think that based on how much they spend they are entitled to certain things. Policies are policies. We don't have rules that say 'ok well if the customer spends this much a month we do this, if they spend more then we do this'. It's the same for everybody.

              Comment


              • #8
                I've mentioned this one dude on here before but we had a customer livid we didn't have current editions of several magazines. He pulled the 'I'm spend x amount of money here every year.' card. All he did was annoyed us all.

                Oh and I've had random old ladies punctuate their disappointment with the comment 'You know, I own <my store> stock.' said in a resigned voice. I'm like 'And what do you want me to do about that?'
                Driver Picks the Music, Shotgun Shuts His Cakehole.
                Supernatural 9-13-05 to forever

                Comment


                • #9
                  Quoth Merriweather View Post
                  I now officially admit it's time to see about a new prescription for my glasses. As I scanned the threat titles, that "r" sure looked line an "n" to me.


                  that would be quite a thing for the cameras to catch!

                  Comment


                  • #10
                    Quoth Merriweather View Post
                    ...As I scanned the threat titles, that "r" sure looked line an "n" to me.
                    If it had been an 'n' it certainly would have been a 'threat' title.

                    (Like JRRT, typing like the ten-fingered is beyond me)
                    I am not an a**hole. I am a hemorrhoid. I irritate a**holes!
                    Procrastination: Forward planning to insure there is something to do tomorrow.
                    Derails threads faster than a pocket nuke.

                    Comment


                    • #11
                      I hate when people say "do your job." My boss said to someone yesterday, "I'm paid to follow the policies." I love her. That should be the response to "You WILL do such-and-such..."
                      "Is it hot in here to you? It's very warm, isn't it?"--Nero, probably

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                      • #12
                        If you've played in casinos long enough, you know that stuff has to be done in a certain way. Gah.

                        Comment


                        • #13
                          Quoth mae View Post
                          I am hoping it was a brain burp and she really wasn't sure what she was asking for. When I failed to produce said imaginary currency, she looked confused for a moment - then a blank stare. And again asked for five twenty-five dollar bills.

                          Yes, my lovely CS readers, her brain actually rebooted and got stuck on the same glitch. It took a couple more times of explaining I could give her TWENTIES and some FIVES but not TWENTY-FIVES. I would have been better off handing out singles at that point. Ultimately, I think I gave up and just gave her five twenties, three tens, and four fives to add up to her $150.
                          Did she have an accent? Maybe her native country does have a weird currency...

                          Comment


                          • #14
                            Quoth mae View Post
                            she asked for five twenty-five dollar bills.

                            Ultimately, I think I gave up and just gave her five twenties, three tens, and four fives to add up to her $150.
                            Wait....she wanted FIVE twenty five dollar bills for her $150 change?
                            I might be a bit tired here but isn't that $125? So not only did she want some mystery bill but she short-changed herself too?
                            Now, if you smell the roses but it doesn't lift your spirits, you're either allergic to rose pollen or you need medical intervention. ~ Seshat

                            Comment


                            • #15
                              Quoth dalesys View Post
                              If it had been an 'n' it certainly would have been a 'threat' title.

                              (Like JRRT, typing like the ten-fingered is beyond me)
                              See, it must be the glasses, if I can't proof-read my own typing correctly.

                              Madness takes it's toll....
                              Please have exact change ready.

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