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  • #16
    Just got a reply email from their corporate email...

    I have just received your e-mail. Thank you for writing to us in regards to your satisfaction with our product and employees. Customersatisfaction is our number one goal. Again thank you for the wonderful compliment and if you have any further comments or questions please write to us again and have a wonderful day.
    Why does that look email generated to me?

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    • #17
      Quoth Aethian View Post
      Just got a reply email from their corporate email...



      Why does that look email generated to me?
      Probably because it is. You'd think they would read your email a little more carefully.
      When you start at zero, everything's progress.

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      • #18
        If it is possible, write up a letter and give it directly to the manager while letting him know what the employees did for you.

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        • #19
          Quoth Lyse View Post
          If it is possible, write up a letter and give it directly to the manager while letting him know what the employees did for you.
          Seconded. Corporate may not read your recommendations, but the store manager might.
          You gotta polish a memory like a stone. Chip off the parts that remind you it was just a game. Work it until it's indistinguishable from any other memory.

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          • #20
            Quoth PepperElf View Post
            plus who's to say he's not lying. some guns fit nicely into pockets, so they wouldn't be visible under a shirt even after you lift it up. plus the fact he thought to do this makes me a distrusty pepper

            the only thing i'd have suggested is... if your car was already unlocked then carry on, ignore this part.

            but if your car wasn't unlocked or open... i'd have suggested going back right away. sometimes it's not food or money they're after but... your car.
            The whole thing with his insistence that he has no guns reminds me of something written by Gavin de Becker in The Gift of Fear. I don't have the book in front of me but I believe de Becker says something about being very wary of people who give up "too much information" because they're usually, at best, trying to scam you. I think announcing "I don't have any guns" would rank right up there as "Did I ASK you??" (and since I didn't, why do you feel compelled to tell me this?!) information ...

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            • #21
              Quoth Aethian View Post
              Just got a reply email from their corporate email...


              Why does that look email generated to me?
              Probably is; I'd suggest going back to the place with a thankyou card and something small.
              People who don't like cats were probably mice in an earlier life.
              My DeviantArt.

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              • #22
                Keep in mind, many corperate email systems send out a generic autoreply as soon as they get your email. You may see other things happen later as the mail gets to the right people.
                The Rich keep getting richer because they keep doing what it was that made them rich. Ditto the Poor.
                "Hy kan tell dey is schmot qvestions, dey is makink my head hurt."
                Hoc spatio locantur.

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                • #23
                  Wow. Scary stuff there. If they've called the cops on him before, it makes me wonder why he still hangs around there.

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                  • #24
                    Even if corporate does end up sending the employees a commendation, it'd be nice for them to get a letter from you, personally, that they can post on an in-store bulletin board.

                    (Or photocopy, and keep copies in the files of each of those five guys. Might help tip the balance if they seek a promotion within the chain.)
                    Seshat's self-help guide:
                    1. Would you rather be right, or get the result you want?
                    2. If you're consistently getting results you don't want, change what you do.
                    3. Deal with the situation you have now, however it occurred.
                    4. Accept the consequences of your decisions.

                    "All I want is a pretty girl, a decent meal, and the right to shoot lightning at fools." - Anders, Dragon Age.

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                    • #25
                      My gut would have been screaming a red alert the moment the guy asked to take him somewhere else. Probably the moment you let him in your car he would have done something terrible.

                      Isn't that what kidnappers and other criminals want to do first? Get you to another, safer (for them), location?

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                      • #26
                        You have good instincts. That guy was no one I'd want to hang around with.

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                        • #27
                          Quoth Geek King View Post
                          Keep in mind, many corperate email systems send out a generic autoreply as soon as they get your email. You may see other things happen later as the mail gets to the right people.
                          That's what happened to me when I wrote a thank you letter to Applebe's after the manager there found and returned my pedometer to me last year. I got the generic thank you email, then a more personalized reply later.
                          They say that God only gives us what we can handle. Apparently, God thinks I'm a bad ass.

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                          • #28
                            Now, I'll confess, I've made deals with people for a little food every now and then. But my preferred style is by trading - they help me and I give them a tarot reading in return.
                            Customers should always be served . . . to the nearest great white.

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                            • #29
                              Quoth Moosenogger View Post
                              My gut would have been screaming a red alert the moment the guy asked to take him somewhere else. Probably the moment you let him in your car he would have done something terrible.

                              Isn't that what kidnappers and other criminals want to do first? Get you to another, safer (for them), location?
                              Yeah, exactly -- get the victim as far away as possible from any potential help.

                              Quoth Kristev View Post
                              Now, I'll confess, I've made deals with people for a little food every now and then. But my preferred style is by trading - they help me and I give them a tarot reading in return.
                              But I'm betting those were people who already knew you, right? And also, you were offering something specific in return ... and you weren't insisting on the person driving you "somewhere else" to get your food ...

                              Trade and barter isn't much of a "way of life" around here. Wish it was. There's been repeated efforts in trying to get "barter" groups going but they never seem to catch on.

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