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So, I quit my job at the discount place. Don't worry, I played professional and gave notice and blah, blah, blah. But the very last day is when I said something I might not have otherwise said to a customer had I been all that worried about my future with the company.
This location is a pretty small store. So we don't have room for neatly organized and lavishly displayed rugs like the kind you might find at a Homegoods or a TJ Maxx. Don't get me wrong, we try to keep the rugs organized by size and price range but as you can imagine it's near to impossible on a seriously busy day.
So a pair of customers wanted a specific rug. It was buried beneath a ton of other heavier rugs, which meant I needed help moving them and there was only one other coworker who was capable of helping me lift. And as it happens we were also seriously understaffed, which meant if we were called to our registers, the customers wanting rugs had to wait.
Well, alas, the customers did get impatient and when they were tired of having to wait, they got ready to leave. My apologies for how everything was run weren't enough. They had to stoop to one parting shot.
SC: You people need to organize your rugs better.
That's about when my brain to mouth filter failed and I returned with this volley.
Me: Well sir, I apologize, but as you can see, the store is fairly small and we're also very busy and understaffed. Now, if you want to invest a couple thousand dollars into the company I'm sure we could expand our operation and then we'd have more room to display the rugs.
This location is a pretty small store. So we don't have room for neatly organized and lavishly displayed rugs like the kind you might find at a Homegoods or a TJ Maxx. Don't get me wrong, we try to keep the rugs organized by size and price range but as you can imagine it's near to impossible on a seriously busy day.
So a pair of customers wanted a specific rug. It was buried beneath a ton of other heavier rugs, which meant I needed help moving them and there was only one other coworker who was capable of helping me lift. And as it happens we were also seriously understaffed, which meant if we were called to our registers, the customers wanting rugs had to wait.
Well, alas, the customers did get impatient and when they were tired of having to wait, they got ready to leave. My apologies for how everything was run weren't enough. They had to stoop to one parting shot.
SC: You people need to organize your rugs better.
That's about when my brain to mouth filter failed and I returned with this volley.
Me: Well sir, I apologize, but as you can see, the store is fairly small and we're also very busy and understaffed. Now, if you want to invest a couple thousand dollars into the company I'm sure we could expand our operation and then we'd have more room to display the rugs.
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