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  • #16
    The FCC would be very interested in all this.
    Customers should always be served . . . to the nearest great white.

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    • #17
      Quoth Catwoman2965 View Post
      I'm sure they do get some kind of bonus or brownie points for getting customers to stay, but like i said, it wasn't just the price, it was that my new company has stuff they don't even offer, so even if it was free, I'd still decline.
      it depends on the state. I know in NY the state outlawed the practice since it was leading to employees refusing to cancel subscriptions, regardless of what the customer said.

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      • #18
        Quoth Kristev View Post
        The FCC would be very interested in all this.
        Not really; I work in telecom, and they aren't breaking any laws. Just being annoying when you try and do something they don't want you to do. I was able to cancel, without too much fuss. Kind of like when you go to activate a credit card, and they keep asking if you want this protection, or that add on, and so on.

        I was more amused than anything else, since he was acting like I had no clue, when in fact, I had already made the switch, and was perfectly happy with teh service!

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