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now that's just bad - i'm glad she was so helpful but... yeesh.
It's not the first time that's happened for me though. Not at the same restaurant. I love Turkey Club sandwiches, but without bacon. Of course, that basically just makes it a hot turkey sandwich with an extra piece of bread thrown in the middle for kicks and giggles...but it's yummy dammit!
Meh. Mistakes happen. I consider myself a good customer and will forgive an occasional gaffe. If it happens all the time or too often, sure I'll complain or not go there again, but we are all human and make the occasional mistake.
As for the high school friend - yes, she's a SC. She was entitled to an apology, a replacement and possibly some sort of free dessert (or side, or whatever), which she got.
I'm not sure why people feel that a mistake entiles them to a ton of free stuff. I guess 'cuz they're SC's.
"So, if you wanna put places like that outta business, just stop being so rock-chewingly stupid." ~ Raudf, 9/19/13
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