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A friend of mine owns a restaurant. For seven months now, his restaurant has had a special offer. Keep that in mind - seven months. In other words, people have had seven months to take advantage of it.
The offer expired today, and people were rushing frantically to take advantage of it before it expired. In my view, waiting until the last day isn't a great idea. Others thought differently. It was one of those Internet offers, where you pay online, print out a voucher, and bring it in. Simple, right?
Wrong. A woman came in asking if she could use her voucher. My friend told her that, unfortunately, they were swamped with orders and dine-ins, and he couldn't do anything for her.
Well. A man came in a few minutes later, asking to talk to the manager, the owner, etc. My friend didn't admit that he is the owner, and I didn't say anything either. This guy was American, and he thought that he was somehow owed something because he couldn't use his voucher.
Oh, and the voucher? It was a gift. He didn't pay a cent for it. But he kept harping on the fact that "money was spent" (not your money), and he wanted the voucher extended so he could use it.
My friend asked to see the voucher. The guy produced it. My friend pointed out the clause, in English, which stated clearly that if the voucher cannot be used, the money will be refunded.
You would think this would, at least, mollify the fussy little bitch, who wasn't even spending his own money anyway. But no! (as John Belushi used to say), he talked about "crappy business" and how he "wouldn't come to this restaurant again."
"Good," I said, under my breath, as Fussy Little Bitch left.
The restaurant is closing anyway. Today's the last day.
Oh, and where The Bitch left with nothing, I scored two main dishes, a side of rice, and some spring rolls that a customer ordered yesterday, but never picked up.
The offer expired today, and people were rushing frantically to take advantage of it before it expired. In my view, waiting until the last day isn't a great idea. Others thought differently. It was one of those Internet offers, where you pay online, print out a voucher, and bring it in. Simple, right?
Wrong. A woman came in asking if she could use her voucher. My friend told her that, unfortunately, they were swamped with orders and dine-ins, and he couldn't do anything for her.
Well. A man came in a few minutes later, asking to talk to the manager, the owner, etc. My friend didn't admit that he is the owner, and I didn't say anything either. This guy was American, and he thought that he was somehow owed something because he couldn't use his voucher.
Oh, and the voucher? It was a gift. He didn't pay a cent for it. But he kept harping on the fact that "money was spent" (not your money), and he wanted the voucher extended so he could use it.
My friend asked to see the voucher. The guy produced it. My friend pointed out the clause, in English, which stated clearly that if the voucher cannot be used, the money will be refunded.
You would think this would, at least, mollify the fussy little bitch, who wasn't even spending his own money anyway. But no! (as John Belushi used to say), he talked about "crappy business" and how he "wouldn't come to this restaurant again."
"Good," I said, under my breath, as Fussy Little Bitch left.
The restaurant is closing anyway. Today's the last day.
Oh, and where The Bitch left with nothing, I scored two main dishes, a side of rice, and some spring rolls that a customer ordered yesterday, but never picked up.
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