So today DaDairyDruid and I paid a visit to the Mal of Wart to get some things. Among them was a new shower curtain for me. I like my old shower curtain, but it's falling off the rings it hangs on, so yeah.
I wanted the same one I have now, but they don't have it.
Instead, I found a Hello Kitty one. Yes. I know how old I am. It's cute, I like it and it was at a good price. So I got it. DaDairyDruid went to get some Lime A Way while I waited on the benches in the pharmacy since my back has been acting up again. I note that the one I picked had some nicks on it and he ran and got a new one.
Before we left, I decided just to see if it might be on sale. We've had luck from time to time with items being lower than they are because they're on sale. We got some decent lunch bags for about $3 each a few weeks ago.
So I scan it and it registers $4 more than the tag price. Okay. That's not good. We go back and find someone who tells us "Take a photo of it and show it to the cashier, they'll accept it." Okay we do that.
Keep in mind we did what the sales associate told us to do. There will be a quiz later.
So we ring out and sure enough the curtain rings up higher. DaDairyDruid mentions this to the cashier, showing her the picture.
Cashier: I can't take that.
DaDairyDruid: We were told by the associate to do this.
Me: He watched us. His name is Blah and he walked down that way.
Cashier: Was it in the aisle.
Us: yes
Cashier: Look I only need one person to answer me.
It seemed that she copped an attitude because they didn't change their tags and expecting us to just roll over and take it.
Not going to happen.
Me: Okay, so if you can't take it, why did Blah tell us to do this, and watch my husband take the photo?
Interestingly enough, she cannot answer that question. So I asked for a manager/CSM.
CSM told her flat out to accept it since it said what the item was on the photo and it had the same SKU number on the tag as the curtain.
We feel that the cashier just went straight for the "I can't help you" tactic without getting any CSM feedback. Or that maybe we were trying to do a price match. I have no idea. Maybe it was a little sucky to want to get the item priced as marked. I figured after we should have just paid for it then went to customer service and gotten the adjustment there.
Bonus story:
So a little bit of background - things have been tight. This is not new. The economy sucks right now. So one of the things that has been cut majorly has been our grocery budget by leaps and bounds. I hardly ever shop at the local stores and go to Aldi for nearly everything. The only exception is for soda and meat.
Today, a woman in Aldi came up to me and handed me a $10 bill and said "God told me to give this to someone and you looked like you could use it." Just out of the blue.
Not only that, but she paid for our groceries. She swooped in and ran her card. I think it was probably over $30 worth maybe a little more, but that just made my day and brought me to tears. Not to mention, today is my birthday so it was a great present.
There are still good people in the world.
I wanted the same one I have now, but they don't have it.
Instead, I found a Hello Kitty one. Yes. I know how old I am. It's cute, I like it and it was at a good price. So I got it. DaDairyDruid went to get some Lime A Way while I waited on the benches in the pharmacy since my back has been acting up again. I note that the one I picked had some nicks on it and he ran and got a new one.
Before we left, I decided just to see if it might be on sale. We've had luck from time to time with items being lower than they are because they're on sale. We got some decent lunch bags for about $3 each a few weeks ago.
So I scan it and it registers $4 more than the tag price. Okay. That's not good. We go back and find someone who tells us "Take a photo of it and show it to the cashier, they'll accept it." Okay we do that.
Keep in mind we did what the sales associate told us to do. There will be a quiz later.
So we ring out and sure enough the curtain rings up higher. DaDairyDruid mentions this to the cashier, showing her the picture.
Cashier: I can't take that.
DaDairyDruid: We were told by the associate to do this.
Me: He watched us. His name is Blah and he walked down that way.
Cashier: Was it in the aisle.
Us: yes
Cashier: Look I only need one person to answer me.
It seemed that she copped an attitude because they didn't change their tags and expecting us to just roll over and take it.
Not going to happen.
Me: Okay, so if you can't take it, why did Blah tell us to do this, and watch my husband take the photo?
Interestingly enough, she cannot answer that question. So I asked for a manager/CSM.
CSM told her flat out to accept it since it said what the item was on the photo and it had the same SKU number on the tag as the curtain.
We feel that the cashier just went straight for the "I can't help you" tactic without getting any CSM feedback. Or that maybe we were trying to do a price match. I have no idea. Maybe it was a little sucky to want to get the item priced as marked. I figured after we should have just paid for it then went to customer service and gotten the adjustment there.
Bonus story:
So a little bit of background - things have been tight. This is not new. The economy sucks right now. So one of the things that has been cut majorly has been our grocery budget by leaps and bounds. I hardly ever shop at the local stores and go to Aldi for nearly everything. The only exception is for soda and meat.
Today, a woman in Aldi came up to me and handed me a $10 bill and said "God told me to give this to someone and you looked like you could use it." Just out of the blue.
Not only that, but she paid for our groceries. She swooped in and ran her card. I think it was probably over $30 worth maybe a little more, but that just made my day and brought me to tears. Not to mention, today is my birthday so it was a great present.
There are still good people in the world.
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