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  • UNprofessional!

    I must be a magnet for crappy service. My parents and I went to their favorite diner that we always go to when they visit me. Well, I guarantee we will never go again.

    Got seated by the waitress (lets call her SW: sucky waitress) everything seemed normal since she asked what we wanted to drink etc

    The people sitting behind me were annoying. Their kid was bouncing and screaming on the chair (making me feel sick, I have BAD motion sickness) the kids were running around the whole place, the family spread out a bit and just sat in random chairs/tables.

    Then we see SW it turned out it was HER family. How did I know? She was sitting down with them, taking pictures, hugging etc That's all fine and dandy but then she ignored us.

    Finally took our order. I watch her for a bit and notice our food sitting up in the window where the cooks are. 20mins later

    SW comes to the table: Would you like your bill?



    Me: Uh, we never got our food...

    Sw: Oh. Right.

    Walks away not to be seen for awhile til...

    I spot our food, I watch it for a bit, SW was with the family again. After a bit I see her in front where the food has been set out by the cooks. Cue SW MAKING out in front of the food with another waiter!!!

    Nobody seemed to care. Where was the manager?? No where to be seen.

    After she is done kissing, she grabs our food. Now, she was carrying my soup. My mom had gotten up to get something and as she was sliding back into the seat (she was getting into the inside part--my dad on the out) Now my dad is completely blind on his left and did NOT see the waitress but she saw him.

    Didn't occur to her to stop at all. She nearly crashed into him and almost spilled the food. Now, I understand it must have looked like he didn't care or something but he calmly apologized and explained he was blind on that side. A truck would whiz passed him and he would never know.

    She got super bitchy and threw our food onto the table. COLD as hell of course. And mashed potatoes taste like shit when they're cold. My parents are super passive and wouldn't let me shove my foot up her ass. I sucked it up and we got our bill.

    We decided not to leave a big tip. Two bucks which I think was generous considering...

    I went to the bathroom and when I came back my dad said when he paid, the cashier made a snide comment about his $2 tip! Then dad finally said: Well, it would have been better if we didn't get such cruddy service!!

    The cashier did that rude sarcastic I am so sorry sir and we were out.

    We won't be going back. I am still seething. You NEVER comment on the tip! The whole thing just kind of ruined the day since it was the only few hours I got to visit with them. *sigh*

  • #2
    Write in to management. Seriously stuff wrong with that server and cashier!
    I am so SO glad I was not present for this. There would have been an unpleasant duct tape incident. - Joi

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    • #3
      If that really was your favorite diner, do them a favor and let them know about this waitress. You might be able to save the business.
      Life is too short to not eat popcorn.
      Save the Ales!
      Toys for Tots at Rooster's Cafe

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      • #4
        Quoth Gizmo View Post
        Write in to management. Seriously stuff wrong with that server and cashier!
        Indeed. Let the manager know that you had to wait for over 20 minutes ... because the woman was too busy playing with her family to give a fuck.

        That she made you wait longer so she could make out.

        That she threw the food on your table

        and then had the gall to BITCH about the tip.



        what a cunt

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        • #5
          I'm sorry your folks felt compelled to leave her anything ... I would've left her a "tip" on the bill suggesting she find another job as she's obviously not competent for this one.

          And write the management. Absolutely. If they care at all about the business, action will be taken. If not ... well, you guys are in the market for another favourite eatery anyway.

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          • #6
            After seeing my food sitting around getting cold I would have walked then and there.

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            • #7
              2 dollars? I would have left 2 cents.

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              • #8
                Quoth PepperElf View Post
                Indeed. Let the manager know that you had to wait for over 20 minutes ... because the woman was too busy playing with her family to give a fuck.

                That she made you wait longer so she could make out.

                That she threw the food on your table

                and then had the gall to BITCH about the tip.
                This. Management needs to know about this sort of thing.

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                • #9
                  She should have been FIRED.

                  I would NOT have paid for that crap, but she would have.

                  Frankly, if that level of BS was going on, the MANAGER should be fired.

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                  • #10
                    I would've demanded a manager, that shit was completely fucked up. I hope she gets fired.
                    ......../\
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                    • #11
                      I can't believe someone would be so obvious at avoiding work! How awful that she spoiled your meal. I'd definitely write in about her behaviour as maybe she was taking advantage of the owner/manager not being there or busy with other things. As others have kind of said, if she's treating more guests like this it won't be long until customers start voting with their money and going elsewhere.

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                      • #12
                        $2.00 tip!! That is about $1.99 more than you should have left IMO.

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                        • #13
                          It takes a lot for me to not tip someone. That waitress wouldn't have gotten shit from me, AND management would have been made aware of her issues. F*ck that.

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                          • #14
                            I would have demanded a manager immediately... IMHO, your bill should have been comped completely and/or your food remade. You shouldn't have to pay for cold food because some nitwit doesn't feel like doing their job. Hopefully management will fire her, as her behavior is totally inexcusable.

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                            • #15
                              Please tell me you're writing about this... This is ridiculous. Hopefully you can find a new, better place to eat.
                              Some people just need a high five...

                              In the face with the back of a chair....

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