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I know I am going to see a post about this later, so I might as well be the first one. I was "that" guy today. You know, the completly clueless and stupid phone customer that didn't get there crap together before they called. You know the one.
It's payday today, and I called the bank to transfer my truck payment out of my newly deposited check and into savings where it can sit untill the bill comes. I have my checkbook with me, but I left the savings account book at home. No biggie, as much as I hate to do it, I can have the girl look up that account number. So I called, explained that I needed her to research the account number, all while apologizing profusely. To do that she needed my SSN.
Nice Bank Gir: Ok, what is your SSN so I can look that account up?
Me: Uhhh................
I finally regained my senses and stuttered it out. She asked for the checking account number. In true SC fashion, I hadn't bothered to take it with me when I went to the corridor to conduct my buissness. I know that one by heart.........like I know my SSN by heart. I choked again. Again, I apologized so many times- I briefly considered telling her to just forget it and I would call back......but I didn't. I ran back through the building begging the bank girl for her forgivness as I dug my account number out. We completed the transaction, and I hung up, tail between my legs and feeling like a huge jerk.
Then it hit me. Rather than having her take the money FROM checking and INTO savings, I instructed her to take the money FROM savings and INTO checking.
I am offically an idiot. But I waited a little while before I called back, hoping against hope that I would get some one else this time. Nope! Same girl. So I let her know that I was needing to do another funds transfer (ironicly for double the amount of the first one.....hmmm). I had remembered my account number this time (the savings one came to me as well) and lo and behold, I started to give her the wrong directions AGAIN.
Finally after 2 more tries we got it right. I apologized for being so stupid, but I think she had enough of my idiocy for the day. I don't blame her. For the life of me, I cannot figure out why this transaction, that I do at least twice a month, was so difficult today. I was so embarassed and I felt so bad wasting her time.
I couldnt bear to read a story about myself later, so I posted it first!
It's payday today, and I called the bank to transfer my truck payment out of my newly deposited check and into savings where it can sit untill the bill comes. I have my checkbook with me, but I left the savings account book at home. No biggie, as much as I hate to do it, I can have the girl look up that account number. So I called, explained that I needed her to research the account number, all while apologizing profusely. To do that she needed my SSN.
Nice Bank Gir: Ok, what is your SSN so I can look that account up?
Me: Uhhh................
I finally regained my senses and stuttered it out. She asked for the checking account number. In true SC fashion, I hadn't bothered to take it with me when I went to the corridor to conduct my buissness. I know that one by heart.........like I know my SSN by heart. I choked again. Again, I apologized so many times- I briefly considered telling her to just forget it and I would call back......but I didn't. I ran back through the building begging the bank girl for her forgivness as I dug my account number out. We completed the transaction, and I hung up, tail between my legs and feeling like a huge jerk.
Then it hit me. Rather than having her take the money FROM checking and INTO savings, I instructed her to take the money FROM savings and INTO checking.
I am offically an idiot. But I waited a little while before I called back, hoping against hope that I would get some one else this time. Nope! Same girl. So I let her know that I was needing to do another funds transfer (ironicly for double the amount of the first one.....hmmm). I had remembered my account number this time (the savings one came to me as well) and lo and behold, I started to give her the wrong directions AGAIN.
Finally after 2 more tries we got it right. I apologized for being so stupid, but I think she had enough of my idiocy for the day. I don't blame her. For the life of me, I cannot figure out why this transaction, that I do at least twice a month, was so difficult today. I was so embarassed and I felt so bad wasting her time.
I couldnt bear to read a story about myself later, so I posted it first!
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