Yah, like I wouldn't have noticed that

[reformedwaitress]

I don't like fast food, really, but sometimes when I'm on the road or something, I don't really have a choice. I will eat Wendy's or Chik-fil-a every once in awhile. Never had a problem with Chik-fil-a.

Usually have nothing but problems with Wendys. I like burgers but I hate cheese on my burgers. I like most cheese but I HATE American and I cannot eat a burger with cheese on it. I also hate tomatos and onions. So my order is "A double with no cheese, just ketchup and a medium fry". Not hard, right?

Not so, apparently. I have trained myself to check my burger before I drive away because there's ALWAYS something wrong with it. Either there will be cheese, or there will be tomatos or onions or something else. They always look all offended when I tell them "this was supposed to be only ketchup" or "there wasn't supposed to be cheese on this" but really, I just want my sandwich the way I like it. I probably sound rude, even though I try not to be, because I always emphasis the "no cheese and only ketchup" but my experiences have trained me to.

[Thrifty]

"no cheese and only ketchup" but

Maybe you can say a hamburger with just ketchup and nothing else?

[reformedwaitress]

Maybe you can say a hamburger with just ketchup and nothing else?

That's the problem. There's no double hamburger on Wendys menu. The only double is the double WITH cheese.

[blas]

It happened to me again today. After getting sick from mickey ds a few weeks ago, I decided to try again. I was starving, and not really in the mood for Arbys or anything else.

What appears on the order screen after I order the double cheeseburger meal ONLY KETCHUP and another double cheeseburger ONLY KETCHUP?
Dble Chsbrger meal
Only ketchup
Dble Chsbrgr
Only onions

I actually snapped "NO! ONLY K E T C H U P!"

The chick snapped back, "I KNOW, I just pressed the wrong button!". Well obviously she never corrected it when it got to the grill station.......because guess what I got? A double cheeseburger with only ONIONS. Ketchup and onions sound NOTHING alike........good God, make that poor woman grow a damn brain.

[tollbaby]

I'll briefly repeat my story about going to my favorite pub with my boyfriend the last time he was over from the UK. I VERY CAUTIOUSLY ordered the quesadillas, and asked the waitress if there were any bell peppers in it AND TOLD HER that it was because I was allergic to them and would have major issues if I ate any.... She assures me that there are NO Bell peppers in the quesadillas (there are often jalapenos or banana peppers, but I don't have a problem with those - different plant family )

Quesadilla arrives and I just about cried. The thing was COVERED in red and green bell peppers. Well, we'd already PAID (this was a pub, not a restaurant) and we'd come specially to see my friend's band pay. I called the waitress over, and said "honey, THESE ARE BELL PEPPERS." She says, and I'm NOT kidding, "no, those are red and green peppers."

I said "If you don't know what Bell peppers are, you should say so." I then had to call a cab to get home because I could already feel welts breaking out on my hands and arms and my throat was getting scratchy. (just from touching the top tortilla on the quesadilla!) They wouldn't even refund me for the meal I couldn't eat because of the waitress's mistake. It's no longer my favorite pub, and I don't care if it *is* the only one my friend's band plays at.

[Blueberry]

I ddin't go, my husband placed the order, but he knows I won't come near food with either on it. And he feels bad for not checking before he left the place.
I admit, I did think at first. 'Hmmm, maybe they didn't hear NO KETCHUP OR MUSTARD' but my husband's burger had a perfectly normal amount of ketchup on it. Like you pour on a small amount on the bun and then spread it with a knife.
Mine was soaking, the bun was falling apart from the amount put on.
And, why was there ketchup and mustard between the patties? My husband's burger didn't have anything between the patties.
I think they heard, but didn't give a damn. I don't think it was revenge or anything, we'd only been there once before, and it was last spring. Perhaps they are condiment advocates and I offended them somehow.
I just won't go back. I was going to call and complain, but my husband and I were so mad we would have ended up as SCs. It's not worth it for $12.00

[Miss Maple Leaf]

Wow. Reading these stories about your food allergies and receiving meals with your allergy in them is really shocking.

I know nobody's perfect, and some fast food places are hit-and-miss for order accuracy (such as the McDonald's in town here), but I'd still expect the people preparing the meals to pay extra attention when allergies come up to prevent potentially fatal accidents.

Now I'm going to be paranoid about anything that has kiwi fruit as an ingredient that one could opt out of. I'll be worried that someone along the line didn't pay attention and somehow a bit of kiwi ended up in the food. (They don't bother me, but my mother has a severe allergy to them and could die if she ate any).

[Imogene]

I doubt they did it on purpose.

From experience, if we have all the machines/grills/fryers/what have you, running at the same time, I can hardly hear my coworkers (on the same side of the counter, not to mention maybe a few inches away) much less the customers across the counter, who are sometimes mumbling, or turned to ask their friends for their orders...

How do you make a burger and forget the meat?

Er...? Perhaps if someone requested a different kind of meat (say, a soy-burger) from a different register, all the orders are coming through the landing zone at the same time. It might've just been an honest mistake. Oops, I grabbed the wrong burger, because the print outs for special orders don't always stick to the wrapper.
Or, there are the parents who would ask for their kid's meal to be a fried cheese bun. Seriously. No meat, no toppings, just cheese and bun. Cue collecting order and not paying attention to said order print out.

[Daphne]

I've had similar things happen to me. A few weeks ago I had the Sydney's Sinful Sundae from Outback. I explicitly told the waiter to indicate no strawberries on the order because I am deathly allergic to them. He brings out my sundae, and it has strawberries on it. I told him I couldn't eat it and that another one would have to be made. I wasn't rude about it, though.

Whenever I get the bruschetta chicken ciabatta from Jack in the Box, I always indicate no mayo. I hate mayo and I won't eat anything with mayo on it. There have been a number of times when I've gotten home and discovered mayo on the sandwhich.

[Hempress]

There's a Tom's near my house that can't seem to get my corn dog order right. There's a button on the touch screen menu for "2 Corn Dogs", one for "2 Jalapeno Dogs", and one for "2 Pancake and Sausage". I have only ever pressed the "2 Corn Dogs" button, but approximately 80% of the time (no, seriously!) they give me the Jalapeno ones. I got the pancake sausage kind once. The only reason I still go there is because I don't know anywhere else that sells corn dogs at 4AM.

[Miss Maple Leaf]

I have only ever pressed the "2 Corn Dogs" button, but approximately 80% of the time (no, seriously!) they give me the Jalapeno ones.

Maybe you should start pressing the button for the Jalapeño dogs. You might start getting corn dogs then.

[marlovino]

<snip>I said "If you don't know what Bell peppers are, you should say so." I then had to call a cab to get home because I could already feel welts breaking out on my hands and arms and my throat was getting scratchy. (just from touching the top tortilla on the quesadilla!)</snip>

If it wasn't seriously life threatening, I would of asked for the manager/owner and stayed explaining the problem (that their staff can't tell a bell pepper from bell bottoms) and make them call an ambulance when you LOUDLY start showing your reaction to the bell peppers(the welts on your arms and the tightening of your throat). I think after the bad press this would make them listen more carefully.

[tollbaby]

possibly, but it was my boyfriend's first night in town, I'd REALLY only just wanted to go to the pub so he could see my friend's band play, and we were both really tired. I just hightailed it home, took a load of Benadryl and went to sleep. Sucky experience, and my friend did mention it to the manager at the end of the evening (flagged one of the boys from the band down as we were leaving).

Besides, once she'd realized that she had, in fact, been stupid, she felt REALLY badly - apparently after we left, she started crying and asked my band friends to make sure I was all right. (it wasn't her who refused to refund the meal, btw, it was the manager).

[ladodger34]

My fiance has a serious allergy to whey. It's in all dairy products and in alot of non-dairy stuff. She's had to deal with it all her life, so it really isn't a big deal except that she has to explain to people that she isn't lactose intolerant but that she is actually allergic to the stuff. She actually will eat a few dairy things (like a few bites of ice cream or slice of pizza) here and there, but she knows when to stop and such.

A few months back, we stopped at a McDonald's on the way home from shopping. She ordered a double cheeseburger with no cheese (there wasn't a double hamburger on the menu) and of course, it came with cheese. When she went back up to the counter, the girl who took her order actually argued with her and said she didn't order it without cheese. There are times that she is forgetful about stuff, but the no dairy products thing is automatic for her.

[Bliss]

Wow. Reading these stories about your food allergies and receiving meals with your allergy in them is really shocking.

Something very similar happens to me (or used to), my BF is diabetic (type 2) and he used to order diet sodas for this (Not anymore unless they come out with one that uses ONLY splenda, nutrasweet is poison for the liver... anyhow) and sometimes we got our glasses at the same time (I order normal soda often, not much anymore I am trying to lower my sugar intake) and we'd do a small drill on the waiter/waitress to make sure it WAS a diet soda.

Normally most waiters did assure us it was, or cared about, but once or twice we got either the "it's the same thing" treatment or an outright "What difference will some sugar do to you??"... let's talk about assuming... I once was this close on going to hands with a waiter for this, at the end I just turned the soda back to him and told him "here, take it back and bring water, it's safer. if I have to drive him to a hospital for your fault, be sure I'd come back with a bat and break your spine in two.. and I don't want to be arrested today so..."


So, when someone goes with a diet soda, don't assume it's just a "fat ass trying to reduce weight", it can be many other reasons for it too

Edit:
Btw if you do see someone that asks for a diet soda, and does mention they're diabetic, and still you see them eating high-carb foods (anything with starch) like white breads, potatoes, yucca, rice or something rich in flours or starch, DO educate them on the fact that sugar is not the only carb that affects diabetics, and that starches are usually more dangerous since some people don't know they're as bad/worse than glucose. :/ (How can you have a chronic, life threatening illness, and not know much about the illness is beyound me, but I HAVE seen people like this... sigh)