Said to a person in the background while I was transferring her to return a product.
This person bought a Kindle. She wants to talk to someone about her Brindle. I tell that House of Crap doesn't do tech support. We sell the items, the companies that made them can help you make them work. Apparently Amazon doesn't have a customer service number for issues dealing with the Kindle and you have to requrest help through their contact page. She didn't like that, she said that we should have said on air that they don't have a number to call, blah blah blah.
I told her that unless the issue is due to accidental damage and we could replace it, otherwise she has to go through amazon or she could return as she bought it within a month.
Then she finally said that issue was that it wasn't able to contect to the internet. I have had enough people that don't really know how to do that, that it isn't a OMG the Kindle is broken thing, more like OMG the internets is sooo hard to work thing. So I tell her for that she has to go through amazon for tech support or like I said before she can return it.
So then she passive agressively says she will return it because she can't use it, and I transfer her. Then I hear a guy in the background ask what was happening and she told him that she was going to return the item and we don't care.
Yes we don't care....right....
This person bought a Kindle. She wants to talk to someone about her Brindle. I tell that House of Crap doesn't do tech support. We sell the items, the companies that made them can help you make them work. Apparently Amazon doesn't have a customer service number for issues dealing with the Kindle and you have to requrest help through their contact page. She didn't like that, she said that we should have said on air that they don't have a number to call, blah blah blah.
I told her that unless the issue is due to accidental damage and we could replace it, otherwise she has to go through amazon or she could return as she bought it within a month.
Then she finally said that issue was that it wasn't able to contect to the internet. I have had enough people that don't really know how to do that, that it isn't a OMG the Kindle is broken thing, more like OMG the internets is sooo hard to work thing. So I tell her for that she has to go through amazon for tech support or like I said before she can return it.
So then she passive agressively says she will return it because she can't use it, and I transfer her. Then I hear a guy in the background ask what was happening and she told him that she was going to return the item and we don't care.
Yes we don't care....right....
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