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What a night. I looked at our percentage and was pleased that it was a nice 60% instead of the usual 100% so I was expecting a nice, quiet night. And it was, for the first half. Then kooky Schizo Man from the street called me a mean girl for not letting him use our phone to call the police because he said his stuff's been stolen. I called the police for him and he walked off like a skulking dog. What a WEIRDO! *sigh*
Then this girl with a nasty attitude came in looking for a room, unfortunately I had some available. The convo went like this:
Me: Hello can I help you?
Nasty Attitude Girl: Yeah you got any rooms.
Me: Yes.
NAG: I need a room!
Me: *checking computer* The only rooms we have are nonsmoking, 2 beds.
NAG: Yeah whatever, I just need a room!
Me: Ok you made that clear. May I see your ID and Credit card.
NAG: Ugh.
She thrusts them at me, eyerolling, and I swipe it and hold it back out for her. She snatches it back, scratching me with her long nails. Yuck.
She huffs and sighs and taps her nails while I enter her infomation (taking my sweet time
) and finally I hand her the reg card to sign and she practically rips her signature across the paper. Then she snatches the keys out of my hand and runs off like demons are chasing. I pity whoever gets her as a wife or a GF.
Her male clone, Mr. Nasty Attitude called me in the morning.
Me: Hello front desk.
MNA: DID YOU KNOW YOUR HOT WATERS RUN OUT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!11111
Me: ...No...Look. I'll just send someone up to help you.
MNA: ...IS THAT WHAT YOU DO WHEN YOU HAVE A ROOM WITH THE HOT WATER MISSING
Me: ....Yes.
MNA: Whatever. *click*
I send my manager to help the douche, and warn him of his grouchiness. I don't like to warn him because he hates grouchs just like me, but I felt I should. The manager leaves upstairs and a minute later the phone rings again. Guess who it is?
Me: Hello front desk.
MNA: Yeah it me again, never mind I got it to work.
Me: Oh dear. I just sent someone--
MNA: *click*
Dumbass. Probably turned the faucet handles the wrong way. What I wouldn't give to give him a good rump kicking. I wrote a note on his account saying "VERY BAD ATTITUDE WHEN HOT WATER DID NOT COME OUT INSTANTLY" to alert corporate in case he tried to whine to them so we wouldn't get in trouble. The other day a lady complained to corporate about us giving wrong advertising (the sales department fault) and we got chewed out by them. This way, they won't.
Then this girl with a nasty attitude came in looking for a room, unfortunately I had some available. The convo went like this:
Me: Hello can I help you?
Nasty Attitude Girl: Yeah you got any rooms.
Me: Yes.
NAG: I need a room!
Me: *checking computer* The only rooms we have are nonsmoking, 2 beds.
NAG: Yeah whatever, I just need a room!
Me: Ok you made that clear. May I see your ID and Credit card.
NAG: Ugh.
She thrusts them at me, eyerolling, and I swipe it and hold it back out for her. She snatches it back, scratching me with her long nails. Yuck.
She huffs and sighs and taps her nails while I enter her infomation (taking my sweet time
) and finally I hand her the reg card to sign and she practically rips her signature across the paper. Then she snatches the keys out of my hand and runs off like demons are chasing. I pity whoever gets her as a wife or a GF.Her male clone, Mr. Nasty Attitude called me in the morning.
Me: Hello front desk.
MNA: DID YOU KNOW YOUR HOT WATERS RUN OUT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!11111
Me: ...No...Look. I'll just send someone up to help you.
MNA: ...IS THAT WHAT YOU DO WHEN YOU HAVE A ROOM WITH THE HOT WATER MISSING
Me: ....Yes.
MNA: Whatever. *click*
I send my manager to help the douche, and warn him of his grouchiness. I don't like to warn him because he hates grouchs just like me, but I felt I should. The manager leaves upstairs and a minute later the phone rings again. Guess who it is?
Me: Hello front desk.
MNA: Yeah it me again, never mind I got it to work.
Me: Oh dear. I just sent someone--
MNA: *click*
Dumbass. Probably turned the faucet handles the wrong way. What I wouldn't give to give him a good rump kicking. I wrote a note on his account saying "VERY BAD ATTITUDE WHEN HOT WATER DID NOT COME OUT INSTANTLY" to alert corporate in case he tried to whine to them so we wouldn't get in trouble. The other day a lady complained to corporate about us giving wrong advertising (the sales department fault) and we got chewed out by them. This way, they won't.
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