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Hi there. New to the forum. I frequent a few other sites like this one, and have been posting on them accordingly. I no longer work in a discount store but shall be posting some of the more entertaining ones here (I guess entertaining is the wrong word, since that's NOT what I felt like at the time, but I'm sure you know what I mean!).
This particular suck happened to be the one that pushed me over the edge. I handed in my notice and left a few weeks later. For clarity, boss man wasn't in, since it was his day off.
I was happily serving my customers. Two ladies stopped at the shop's entrance each holding a chihuahua. They asked me if they were allowed to bring the dogs in. I politely told them that unfortunately, the only dogs that were allowed were guide dogs. A man behind my current customer snapped, "So, what you saying? Chihuahua's can't be guide dogs?" I ignored him. The ladies were fine with this. One asked me if we sold doggy ponchos. I told them no, sorry. They thanked me, and left.
The man suddenly quipped, "They're chihuahuas for fucks sake! They're not gonna bite anyone!"
Me: Sorry sir, but it's company policy. Dogs aren't allowed in here for health and safety reasons, as well as hygiene reasons. The only dogs we allow are guide dogs.
Him: Well who the fuck died and made you boss?
Me: Sorry, but once again it's company policy. No dogs allowed.
He really started getting angry at me then, and called me a mardy bitch, that it was a bullshit policy, dogs are allowed in every store but this one, I must have pulled it out of my arse because, again, I'm a mardy bitch and that I'm obviously a very bitter person. I cut him off at this point by saying,
"You're clearly upset. Would you like to talk to a supervisor?"
But he just ended up yelling over me, calling me names and telling me how pathetic I was not to let two little dogs in the shop. I asked him once again if he would like to speak to a supervisor, to which he bellowed at me, "No! And you know what? Fuck this shop! I don't want these fucking things no more!"
And... guess what? He threw his stuff at me. One of them was a plate. Yes, a plate. He threw it at my face. It missed and landed in my customer's basket. He then threw a can of hotdogs at my till. They bounced off the till and onto the floor. He also threw some other stuff that I can't remember. He was swearing and shouting at me as he passed me. He passed my customer and my till, and still had a bottle of 'Dettol Clean and Wipe Floor Cleaner' in his hand. He threw this into the air, aimed at me. It went over my customer's head and landed in her basket, squashing all of her stuff. Then he was at the entrance to the shop insulting me. He called me worthless, bitter, crazy, mardy bitch again, everything. I told him plain and clear to get out of the shop and not come back. And he left.
My customers in the line were very supportive. Lady who I was trying to serve when this all kicked off was thankful that he actually hadn't ruined any of her stuff, and said, "And YOU were being mardy?" and I was like "Yeah I know. I think he needs to look in a mirror or something."
I ended up writing a statement upstairs about the incident. Even though I wasn't harmed, it was pretty clear that, by aiming heavy and breakable things at my face, he actually WANTED to hurt me. All because he couldn't keep his big nose out of something that had actually been cleared up without any drama. The ladies were fine with not being allowed to have their dogs in the shop. It's a policy that I have no control over. As a cashier, I HAVE to uphold certain policies. I can't just let dogs go in the shop.
And an update to that story:
My boss was unsupportive. I wrote the report and left it in the office for him to read the next day. I asked him if he read it and he said yes, but what can I do about it now? I said, "Maybe you could check the CCTV footage so that you can see what he looks like?"
"No," he said. "There's no point. This happened yesterday." (Or something along those lines). And I asked him if we can ban him. He said, "Only if he throws stuff at you again."
I was really upset. So in order to get this jerk banned, I'd have to put myself in danger and get something ELSE thrown at me before any action could take place? No no no.
Glad I'm gone.
This particular suck happened to be the one that pushed me over the edge. I handed in my notice and left a few weeks later. For clarity, boss man wasn't in, since it was his day off.
I was happily serving my customers. Two ladies stopped at the shop's entrance each holding a chihuahua. They asked me if they were allowed to bring the dogs in. I politely told them that unfortunately, the only dogs that were allowed were guide dogs. A man behind my current customer snapped, "So, what you saying? Chihuahua's can't be guide dogs?" I ignored him. The ladies were fine with this. One asked me if we sold doggy ponchos. I told them no, sorry. They thanked me, and left.
The man suddenly quipped, "They're chihuahuas for fucks sake! They're not gonna bite anyone!"
Me: Sorry sir, but it's company policy. Dogs aren't allowed in here for health and safety reasons, as well as hygiene reasons. The only dogs we allow are guide dogs.
Him: Well who the fuck died and made you boss?
Me: Sorry, but once again it's company policy. No dogs allowed.
He really started getting angry at me then, and called me a mardy bitch, that it was a bullshit policy, dogs are allowed in every store but this one, I must have pulled it out of my arse because, again, I'm a mardy bitch and that I'm obviously a very bitter person. I cut him off at this point by saying,
"You're clearly upset. Would you like to talk to a supervisor?"
But he just ended up yelling over me, calling me names and telling me how pathetic I was not to let two little dogs in the shop. I asked him once again if he would like to speak to a supervisor, to which he bellowed at me, "No! And you know what? Fuck this shop! I don't want these fucking things no more!"
And... guess what? He threw his stuff at me. One of them was a plate. Yes, a plate. He threw it at my face. It missed and landed in my customer's basket. He then threw a can of hotdogs at my till. They bounced off the till and onto the floor. He also threw some other stuff that I can't remember. He was swearing and shouting at me as he passed me. He passed my customer and my till, and still had a bottle of 'Dettol Clean and Wipe Floor Cleaner' in his hand. He threw this into the air, aimed at me. It went over my customer's head and landed in her basket, squashing all of her stuff. Then he was at the entrance to the shop insulting me. He called me worthless, bitter, crazy, mardy bitch again, everything. I told him plain and clear to get out of the shop and not come back. And he left.
My customers in the line were very supportive. Lady who I was trying to serve when this all kicked off was thankful that he actually hadn't ruined any of her stuff, and said, "And YOU were being mardy?" and I was like "Yeah I know. I think he needs to look in a mirror or something."
I ended up writing a statement upstairs about the incident. Even though I wasn't harmed, it was pretty clear that, by aiming heavy and breakable things at my face, he actually WANTED to hurt me. All because he couldn't keep his big nose out of something that had actually been cleared up without any drama. The ladies were fine with not being allowed to have their dogs in the shop. It's a policy that I have no control over. As a cashier, I HAVE to uphold certain policies. I can't just let dogs go in the shop.
And an update to that story:
My boss was unsupportive. I wrote the report and left it in the office for him to read the next day. I asked him if he read it and he said yes, but what can I do about it now? I said, "Maybe you could check the CCTV footage so that you can see what he looks like?"
"No," he said. "There's no point. This happened yesterday." (Or something along those lines). And I asked him if we can ban him. He said, "Only if he throws stuff at you again."
I was really upset. So in order to get this jerk banned, I'd have to put myself in danger and get something ELSE thrown at me before any action could take place? No no no.
Glad I'm gone.
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