Roommate and I are opening the pub. We get in and there is a nice little letter that has been shoved under the door. We open it. It is a letter from a customer. It has quite clearly been hastily written on a small scrap of paper and the spelling and grammar is appalling. I'll clean it up for this thread, but just imagine every other word being spelled incorrectly and the entire letter being one giant run on sentence.
"Dear Manager,
Yesterday my family and I visited your pub for lunch. We often visit your pub as we feel that it is good value for money, however I can safely say that we are considering never coming again. Yesterday was one of the most humiliating experiences of my life, and I never want to put myself or my family through it again.
We ordered three meals. All three of us had steak. My husbands steak was fine, my steak was delicious but my daughters was difficult to cut! It was like rubber! RUBBER! I believe she was purposely given a bad steak. Why someone would do this to her, I do not know, but she was very upset and so was I.
I did not want to create a scene in your pub because, believe it or not, before this incident I had a lot of respect for your business. I shared my steak with my daughter so she would not starve.
We are not asking for compensation, but I believe three meals on the house with drinks is more than sufficient. Here is my address so you can send some cash or a voucher for our next visit."
Roommate screwed up the paper and put it in the bin.
R: I actually remember them from yesterday! Not once did they complain. Not even when I checked their table and later cleared their plates!
"Dear Manager,
Yesterday my family and I visited your pub for lunch. We often visit your pub as we feel that it is good value for money, however I can safely say that we are considering never coming again. Yesterday was one of the most humiliating experiences of my life, and I never want to put myself or my family through it again.
We ordered three meals. All three of us had steak. My husbands steak was fine, my steak was delicious but my daughters was difficult to cut! It was like rubber! RUBBER! I believe she was purposely given a bad steak. Why someone would do this to her, I do not know, but she was very upset and so was I.
I did not want to create a scene in your pub because, believe it or not, before this incident I had a lot of respect for your business. I shared my steak with my daughter so she would not starve.
We are not asking for compensation, but I believe three meals on the house with drinks is more than sufficient. Here is my address so you can send some cash or a voucher for our next visit."
Roommate screwed up the paper and put it in the bin.
R: I actually remember them from yesterday! Not once did they complain. Not even when I checked their table and later cleared their plates!
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