Quoth An Haddock
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We just upgraded to a brand new teller system a few months ago and the bank is still working out some of the kinks. One of those kinks is that the program will sometimes just shut itself down in the middle of a transaction. When this happens, we have to restart the computer. It takes about 5-7 minutes to get back up and running. One of my coworkers says that this is what happens when you try to run a Playstation 3 game on an Atari.
This happened to me on Thursday on my last customer of the day. He is one of our regulars who usually comes in about 5 min before we close. He brought about 25 little deposits. All going into the same account. All that he insists must be done separately. Program fails at about transaction 17. Shit. I explain what happened and that it will take a few minutes to fix. By this time, the branch is closed and my coworkers are already balancing their windows or I could have passed the remaining deposits to them while the computer rebooted. He flipped out first on me and then on my manger that he is in a hurry and we are incompetent. And I shouldn't be a teller if I can't run an f-ing computer. I hate this entitled asshat.
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