Wouldn't it be great for all us customer service representatives to be able to rate our customers? One great database that all service workers can log onto and go though a check-off list. This way we'd be better prepared when the loser approaches.
Good customer ratings (when they can be found) would be encouraged as well. They'd be given that little comp or discount we are sometimes empowered to grant at our discretion, without them even asking!
Sucky customers being what they are will probably take pride in having a low rating. We can't help that. This database and the actual rating would be kept secret. It'd be our chance to be smug about something.
We'd know who they are by face recognition scan or cc numbers and so forth. Yeah, I know it's a fantasy but pushing a button so they drop through the floor is a fantasy, too.
Good customer ratings (when they can be found) would be encouraged as well. They'd be given that little comp or discount we are sometimes empowered to grant at our discretion, without them even asking!
Sucky customers being what they are will probably take pride in having a low rating. We can't help that. This database and the actual rating would be kept secret. It'd be our chance to be smug about something.
We'd know who they are by face recognition scan or cc numbers and so forth. Yeah, I know it's a fantasy but pushing a button so they drop through the floor is a fantasy, too.
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