Hi folks, another take-a-ticket rant. At Ye Olde fabric shop we use a take a number/ticket system at the fabric counter. Simple enough, yes? No! So today we weren't too backed up, there were maybe six people standing waiting. I call number 39. "Now helping number 39. Number 39? *time passes, four of the six women stare at me, the other two are having a conversation* Last call for number 39 at the cutting counter! Okay, now helping number 40."
And all is well. Co-worker finishes with her customer and conversation lady comes up and says, "oh, I was 39." No explanation, nothing. Time goes by. I call another number, say 55. I go through the whole thing, and nobody comes so I go on. When I'm done with 56, 55 comes up and says "I was 55." I say "oh, okay, I did call it." (I don't say this to be mean, but because people often claim I skipped them) She replies with "I know, I was shopping."
I couldn't even talk to her, I was so irritated. If I responded to that, I'd be fired for sure. "That's not how the take a number system works!" And she had no idea how much she wanted, kept asking me to show her sizes. "Can you show me what 1 yard looks like? What about 3/4? What about 1.5?" And she would seriously think about each size, for long periods of time. She also kept her hands on the fabric, which is a pet peeve of mine. Stop touching it and let me do my job. She had one bolt of fabric, and it took her about five minutes to figure out how much she wanted. (1 yard)
Granted, some days we are understaffed. But today that was not the issue.
And all is well. Co-worker finishes with her customer and conversation lady comes up and says, "oh, I was 39." No explanation, nothing. Time goes by. I call another number, say 55. I go through the whole thing, and nobody comes so I go on. When I'm done with 56, 55 comes up and says "I was 55." I say "oh, okay, I did call it." (I don't say this to be mean, but because people often claim I skipped them) She replies with "I know, I was shopping."
I couldn't even talk to her, I was so irritated. If I responded to that, I'd be fired for sure. "That's not how the take a number system works!" And she had no idea how much she wanted, kept asking me to show her sizes. "Can you show me what 1 yard looks like? What about 3/4? What about 1.5?" And she would seriously think about each size, for long periods of time. She also kept her hands on the fabric, which is a pet peeve of mine. Stop touching it and let me do my job. She had one bolt of fabric, and it took her about five minutes to figure out how much she wanted. (1 yard)
Granted, some days we are understaffed. But today that was not the issue.
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