I would of just ran away crying but you stood there strong!
As to staffing issues, I've seen them in maaaany stores. I think they may just be overall mismanaged.
They used to (still?) actively discourage lingering inside.
To get the drive thru times down, the managers would sometimes just get a staff member to drive through the drive thru a couple of times until it went down 
That's why I always insist on fresh-from-the-fryer fries
Who the heck wants to stand there and chat with the fast food worker?


) and always eat them quickly...nothing's worse than cold, soggy fast-food French fries.
I almost never order "to-go" food at a fast-food joint, unless I'm literally going to eat said food on the go as I walk.

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