I had a doozy yesterday.
I see a woman at SCO with what looks like a shedload of coupons. Nothing too unusual about that...until the register starts rejecting coupons. Again, nothing too unusual...wait, a few of those look like printer paper.
I go over and she starts in "No take coupon! I put in!" I see something suspicious; she appeared to have scanned four $5 coupons, three $3 coupons, two $4 coupons and who knows how many others. For the '$X off total purchase' issued by the store there is a hard limit of one per transaction. I retrieve the one that hasn't fallen fully into the box...it's a printout or photocopy. I can't tell which, but I can tell that those coupons a) hadn't been issued since October or so and b) expired on 12/25.
The SCO error is very cryptic and the only options it gives are to suspend or void the transaction. Had all the coupons gone through it would have resulted in cash change, so the system probably locked up so that would not happen (just for fun I attempted to bring up the normal assistant menu and could not--did they actually make a change that makes sense?). I open the coupon box to retrieve the rest and she tries to stick her hand in. Uh, no. Then she confirms which coupons from the box she tried to use...helpful or stupid? J is watching and signals to me to just give her a nonconfrontational excuse why they won't go through. If she leaves the order she leaves it, but he and F want her to return and try again.
While these did appear to have dashed lines at the edges the web coupons look nothing like the Catalina coupons (as these did) and I'd expect the image quality to be much better. A few were even cut to the same size as Catalinas. At this point E swoops in and starts telling SC: "You can't use photocopies."...um, E, shut up.
I voided the transaction and just told SC that she needed to go to a cashier and I could not give her back the coupons as they were expired. I kept the receipt that printed, stapled some of the offending coupons to it and gave it to F (assistant manager) who told me that if she comes back to let him know.
Ended up returning a cartful of (mostly perishable) expensive stuff, but at least it stayed in the store. Part of me is considering finding a cheap 'spy pen', partly for my own edification and partly for proof (not legal proof of theft, but at least I can let everyone else know who to keep an eye on).
I see a woman at SCO with what looks like a shedload of coupons. Nothing too unusual about that...until the register starts rejecting coupons. Again, nothing too unusual...wait, a few of those look like printer paper.
I go over and she starts in "No take coupon! I put in!" I see something suspicious; she appeared to have scanned four $5 coupons, three $3 coupons, two $4 coupons and who knows how many others. For the '$X off total purchase' issued by the store there is a hard limit of one per transaction. I retrieve the one that hasn't fallen fully into the box...it's a printout or photocopy. I can't tell which, but I can tell that those coupons a) hadn't been issued since October or so and b) expired on 12/25.
The SCO error is very cryptic and the only options it gives are to suspend or void the transaction. Had all the coupons gone through it would have resulted in cash change, so the system probably locked up so that would not happen (just for fun I attempted to bring up the normal assistant menu and could not--did they actually make a change that makes sense?). I open the coupon box to retrieve the rest and she tries to stick her hand in. Uh, no. Then she confirms which coupons from the box she tried to use...helpful or stupid? J is watching and signals to me to just give her a nonconfrontational excuse why they won't go through. If she leaves the order she leaves it, but he and F want her to return and try again.
While these did appear to have dashed lines at the edges the web coupons look nothing like the Catalina coupons (as these did) and I'd expect the image quality to be much better. A few were even cut to the same size as Catalinas. At this point E swoops in and starts telling SC: "You can't use photocopies."...um, E, shut up.
I voided the transaction and just told SC that she needed to go to a cashier and I could not give her back the coupons as they were expired. I kept the receipt that printed, stapled some of the offending coupons to it and gave it to F (assistant manager) who told me that if she comes back to let him know.
Ended up returning a cartful of (mostly perishable) expensive stuff, but at least it stayed in the store. Part of me is considering finding a cheap 'spy pen', partly for my own edification and partly for proof (not legal proof of theft, but at least I can let everyone else know who to keep an eye on).
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