1. A room with 2 beds
2. A room with 1 bed for 2 people
Well, anyone who has ever asked for a double bed at my hotel has meant option 2, so that's the interpretation ingrained in my head. But this bitch wanted a room with 2 beds. Something we do not have tonight. Had she worded it just a little different, I could have saved her some trouble by telling her we were completely sold out of rooms with 2 beds.
And yet she comes down and demands compensation. Because even though she's paying for it, she has to sleep on the floor. Nuh-uh. Why is it my problem she was assigned to sleep on the floor? I told her I could either refund her stay and she could find another hotel to stay at, or she could keep the room she's in. She didn't like either option and called me a "fucking idiot."
Me: You do not swear at me.
SC: I did not swear at you.
Me. Yes you did. Calling me a "fucking idiot" is swearing at me.
Finally the bitch asks for a blanket. I hand it to her and she asks for my name. So that means I'm going to get bitched at by my manager some time tomorrow. Any bets when the text comes in?
2. A room with 1 bed for 2 people
Well, anyone who has ever asked for a double bed at my hotel has meant option 2, so that's the interpretation ingrained in my head. But this bitch wanted a room with 2 beds. Something we do not have tonight. Had she worded it just a little different, I could have saved her some trouble by telling her we were completely sold out of rooms with 2 beds.
And yet she comes down and demands compensation. Because even though she's paying for it, she has to sleep on the floor. Nuh-uh. Why is it my problem she was assigned to sleep on the floor? I told her I could either refund her stay and she could find another hotel to stay at, or she could keep the room she's in. She didn't like either option and called me a "fucking idiot."
Me: You do not swear at me.
SC: I did not swear at you.
Me. Yes you did. Calling me a "fucking idiot" is swearing at me.
Finally the bitch asks for a blanket. I hand it to her and she asks for my name. So that means I'm going to get bitched at by my manager some time tomorrow. Any bets when the text comes in?
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