Helga and the Room of Doom (or Why do Inconsiderate People Always Have Money?)

[wolfie]

Since Helga is routinely violating hotel policy (i.e. checkout time), can't she be "upgraded" from CZ to DNR, at least for your branch?

[Kittykat]

To be completely honest if that happened to me, I'd give y'all the WORST review imaginable.

[mhkohne]

Is it odd that I wanted the title to be 'Helga and the Roomba of Doom'?

[catcul]

Is it odd that I wanted the title to be 'Helga and the Roomba of Doom'?

That would be appropriate since this situation sucks.

[WishfulSpirit]

That would be appropriate since this situation sucks.

Thanks for the giggle I needed that today. Missed the train by 1 minute this morning and had to drive the Clunker in on busy highways.

[Totiono]

I've thought about getting into the hotel business for years. When I was little my grandparents took me on a lot of trips and one of my favorite parts of going on these trips happened to be all the hotels we stayed in. There's something about hotels/motels that fascinates me and I've thought that maybe I'd feel right at home by working in one.

... until I started coming to this forum From reading all the shit the hotel workers here have had to put up with I now have a tremendous amount of respect for anybody who works in the hotel industry.

[catcul]

From reading all the hotel workers here have had to put up with I now have a tremendous amount of respect for anybody who works in the hotel industry.

I treat hotel workers with respect for that reason. Also, I realize I might have to go back to their hotels in the near future.

Thanks for the giggle I needed that today. Missed the train by 1 minute this morning and had to drive the Clunker in on busy highways.

I'm glad I could help.

[WishfulSpirit]

Update: I saw her walk out the door TODAY. It's Wednesday. Her reservation was for last Friday night. She squatted (so to speak) for 5 GODDAMN DAYS! Seriously, if you need that many nights, EFFING BOOK THEM. You'll actually get charged LESS because the longer you stay, the lower the nightly rate is. Sheesh.

From reading all the shit the hotel workers here have had to put up with I now have a tremendous amount of respect for anybody who works in the hotel industry.

Despit eall my griping, it really isn't bad. If you're a certain type of person (for example, an extreme extrovert with a lot of natural empathy), it can be a good fit, especially if you have a manger who knows his butt from a hole in ground (as I do). You have to genuinely like people and have faith in the basic goodness of humanity to do this job. So far nothing has been able to shake me up too bad. For every Helga there are 20 Sweet Susans I love seeing come in the door.

[HotelMinion]

This just isn't right, but until management puts down its foot this will continue to happen.

And I am shocked with all that going on you could find someone another room in the area, any sort of room. Which reminds me of a story...

Many MANY moons ago a certain hotel chain (rhymes with Boliday Kin) had a policy where if they were full they would find you a room nearby. We'd been driving all day and I can't remember exactly where we were but we stopped for the night. No rooms. Guy makes two calls (or maybe just pretends to make two calls, I was never sure). Nothing available. "Sorry!" the clerk said.

"That's it?" my father asked. We left and kept driving. He later wrote both that hotel and corporate, never heard a word from either. But that policy quickly disappeared...

So THAT'S why people came expecting a room when we're full! Stupid Boliday Inn and their policies. Here at Hellton I had so many people whining about a room when we were full. There's no policy in that situation but the manager said that we could do it if we weren't busy. Guess what, full ='s BUSY! Stupid other hotels! Hisss!!

[FenigDurak]

Ugh, I don't envy you having to deal with DU parents and students. That's a whole special brand of entitlement there. I say this as a DU degree holder who gets to burst the bubbles of every work study who calls me looking for donations. Heh.

[WishfulSpirit]

DU students haven't been too bad so far. Today's teens are a bit different. The 18 year olds who are starting college now watched their families get drop-kicked by The Great Recession and seem to be less entitled as a result. They DIDN'T get everything handed to them because their parents couldn't afford it.