I know many of you work at grocery stores where people shove their crap onto the scanner. Well, most know that I cut fabric on a big counter, and you can just imagine what SCs want to do with that beautiful empty counter... Fill it with their crap!
One problem with that... We need to work there. I've worked some long days during a fleece sale. Bolts of fleece are big. My counter is not really that big. All day, people come up and immediately empty their cart of fleece onto my counter and expect me to work there. All day long I try to catch them before they do this, politely. "Oh, let's go one at a time, thanks!" or "Sorry, only one bolt at a time will fit."
One horrible SC saw a cutter go on break and in about .5 seconds emptied her cart onto the counter, and the one next to it. She was the next number, and I was the lucky employee to cut for her. I think I may have had trouble with her in the past. Either that or she was just giving of seriously awful vibes. She would shove two bolts at a time onto my table even though each time I moved one back onto her pile. (her pile on the other counter she was occupying) She wanted me to cut in pieces* and kept touching the fabric. At this point she's hit about three of my major pet peeves. Then she started shopping out of our go-backs, which by itself isn't annoying, but how she did it was. It like she just wanted to boss me around. "And I'll take a yard of that clear fabric." (clear vinyl) And she fussed over all the fabric. When customers start fussing, I just step back and let them, I find it hard to tell people to stop touching in a nice tone. I think she noticed that I stopped whenever she started fussing, so she said "I'm trying to help." All I need is for you to stop touching everything. At the end I told her to have a good day and she said "Oookay." In a sarcastic tone. Yeah, didn't quite hide my feelings on that one. Even though it doesn't sound like a big deal, if I remember her for next time I will get someone else to help her. Preferably this one CW who goes really slow and always messes up the cutting slip.
Then there's the "I only have a certain amount of money" person. Nice enough, but again, a table hog! She wanted to empty her cart into different categories. Bolts that she wanted one yard of, bolts that she wanted a yard and a half, bolts that she wasn't sure about, etc. And each bolt she wanted me to tell her the price... My hand held was being so slow, so I ended up walking away from the counter to use the price checker meant for customers. Each time I cut one fabric she immediately moved her stacks of fabric onto my cutting table, and I have to move them back. This probably happened a dozen times. She also came behind the counter several times, until I had to tell to stop it, it's a safety issue. Even though I had told her the price of each and every cut of fabric, she asked for a subtotal. I had to explain that I can tell her the price, but it will NOT include her total purchase coupon. I do have a "total" option, but it includes tax, and the 20% doesn't come off of tax, so it's not going to be an accurate subtotal.
*we've been told if it's a couple pieces we have to cut it. I can't adequately express my feelings on that.
I tried to hint to this woman that the company would prefer employees not to cut in pieces (true statement) and she said "you prefer not to? Well, I prefer you do." Yeah, I was having really mean thoughts which I can't repeat here.
One problem with that... We need to work there. I've worked some long days during a fleece sale. Bolts of fleece are big. My counter is not really that big. All day, people come up and immediately empty their cart of fleece onto my counter and expect me to work there. All day long I try to catch them before they do this, politely. "Oh, let's go one at a time, thanks!" or "Sorry, only one bolt at a time will fit."
One horrible SC saw a cutter go on break and in about .5 seconds emptied her cart onto the counter, and the one next to it. She was the next number, and I was the lucky employee to cut for her. I think I may have had trouble with her in the past. Either that or she was just giving of seriously awful vibes. She would shove two bolts at a time onto my table even though each time I moved one back onto her pile. (her pile on the other counter she was occupying) She wanted me to cut in pieces* and kept touching the fabric. At this point she's hit about three of my major pet peeves. Then she started shopping out of our go-backs, which by itself isn't annoying, but how she did it was. It like she just wanted to boss me around. "And I'll take a yard of that clear fabric." (clear vinyl) And she fussed over all the fabric. When customers start fussing, I just step back and let them, I find it hard to tell people to stop touching in a nice tone. I think she noticed that I stopped whenever she started fussing, so she said "I'm trying to help." All I need is for you to stop touching everything. At the end I told her to have a good day and she said "Oookay." In a sarcastic tone. Yeah, didn't quite hide my feelings on that one. Even though it doesn't sound like a big deal, if I remember her for next time I will get someone else to help her. Preferably this one CW who goes really slow and always messes up the cutting slip.
Then there's the "I only have a certain amount of money" person. Nice enough, but again, a table hog! She wanted to empty her cart into different categories. Bolts that she wanted one yard of, bolts that she wanted a yard and a half, bolts that she wasn't sure about, etc. And each bolt she wanted me to tell her the price... My hand held was being so slow, so I ended up walking away from the counter to use the price checker meant for customers. Each time I cut one fabric she immediately moved her stacks of fabric onto my cutting table, and I have to move them back. This probably happened a dozen times. She also came behind the counter several times, until I had to tell to stop it, it's a safety issue. Even though I had told her the price of each and every cut of fabric, she asked for a subtotal. I had to explain that I can tell her the price, but it will NOT include her total purchase coupon. I do have a "total" option, but it includes tax, and the 20% doesn't come off of tax, so it's not going to be an accurate subtotal.
*we've been told if it's a couple pieces we have to cut it. I can't adequately express my feelings on that.
![Mad](https://www.customerssuck.com/board/core/images/smilies/mad.gif)
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