So you DIDN'T need the money?

[earl colby pottinger]

Profit margin

Hold on. I thought the profit margin in grocery stores was in the 1-2 percent range.

If someone is shorting you six cents, you need 3 to 6 dollars in extra sales above the normal sales level to make up for their shortfall.

Or if the profit margin bigger?

[workerbee222]

HOWEVER!


Out of nowhere, she says, "You're just going to sit there and watch me dig through my purse?"

I don't say anything, because what do you say to that?

"Do you want me to look through your purse for you?"

This is why no one's ever suggested I work the Customer service desk anywhere.

[notalwaysright]

Out of nowhere, she says, "You're just going to sit there and watch me dig through my purse?"

I don't say anything, because what do you say to that?

Like, are you supposed to go through her purse for her? Randomly say that you don't need the six cents? Basically, this person got mad that she had to... pay what she owed? And then she complained that... she had to pay what she owed? I had some people like that today who were just out of the blue snotty with me. How nice that they can just snap at us because they feel like it. I hope I'm in a position to return the favor one day.

[MrsEclipse]

Can I just say I hate it when it's expected of me to just float people some extra change when they're short?

It's not that I'm against floating someone some pennies when they need it, but I hate it when people open their wallets and say, "Oh, I'm two cents short. You can let it slide, right?" Uh, no. You're buying five items, which costs $5.30. You can put something back. Or when kids forget (or perhaps "forget") that tax isn't included in the sticker price, they just look at me like I'm automatically going to waive the six cents. No. No. No.

HOWEVER!

The thing I hate the most, the absolute most, is when they want me to float them some change just so they don't have to break another bill. They have the money, right there, and they don't want to give it to me so they'll have to carry around change. Bitch, no. It costs a dollar six and you will pay a dollar six.

I had a lady yesterday that drove me crazy. She bought five items, and only one was taxed so it was $5.06. She only had a five dollar bill and a nickel. She asked me to let it slide. I said no. I lied and said my register was already short. I suggested she put something back. I know it's just a penny, but this happens all the time. People just expect me to float them pennies, nickles, and even dimes, and if I do it for one person the next person will throw a fit that I don't do it for them. And even less than a dollar short can get me written up if my idiot manager is in a bad mood.

She starts begging to the other people in line for a penny. One person in line fished one out, and she bought everything for full price.

THEN she gets distracted by the impulse items. She picks up a packet of gum and says, "This is a dollar, right?"

"Yeah," I say, because everything is a dollar. I scan it, then she takes it and throws me another dollar. She had a dollar and she was begging for a penny.

But then it hits me, there's tax. Most people who ask how much something is don't realize that everything is a dollar, and understand there's tax. I have to call her back and tell her that it's actually $1.06, sorry for saying differently.

She begs to the rest of the people in line for six cents. Amazingly, someone gives it to her. Then she leaves.

WTF?!



But the absolute worst was this one lady. Okay, follow this: A woman comes up with one item, so with tax it's $1.06. She goes through her purse, digs out a five, gives it to me, digs around some more, pulls out a nickel, and then digs around some more.

Out of nowhere, she says, "You're just going to sit there and watch me dig through my purse?"

I don't say anything, because what do you say to that?

Then she gets really sarcastic, all, "Oh, but I suppose every penny counts these days."

Not sure what to say, I manage, "Sorry... but it costs a dollar six."

She snaps, "Don't get smart with me! You're on thin ice."

She finally finds a penny and slams it down. I take it and give her four dollars back in change.

Then she says those seven magic words: "I want to speak to your manager."

She did. Nothing else came of it.

Look, bitch, if you want to get back even bills as change, then you have to give me exact change. Or, and this is a stretch, maybe if you want someone to float you a penny try asking nicely.