Things I am tired of hearing (feel free to add your own!)

[gremcint]

The term "Job Security", especially when it's used in reference to things like having to pick up after customers, or checking in large amounts of library materials.

It is NOT "job security" when someone like Whirlwind Mom comes in and lets her kids make a mess out of the children's room, nor is it "job security" when you get one of those customers who returns large amounts of library materials, and fusses that everything isn't instantly checked-in. Neither of these things will bring me any additional pay or benefits.

if anything it's the opposite, makes the store look worse discouraging purchases and also prevents you from doing productive work.

[Dreamstalker]

And there we have the vicious spiral my store has entered. The company is reportedly in negotiations to buy the site before the town can, which could explain why they don't allot payroll to anything useful like fixing stuff, running returns or cleaning...yes, cashiers and attendants can clean their assigned areas, but we can only do so much and only when there aren't customers. So when it's busy the store's a wreck, customers complain and we get admonished to "clean while helping customers"

"I forgot my card, what do I do?" See the "FORGOT CARD" button? Press that.

"It's telling me to scan coupons but I don't have any coupons, I just want to pay." Then hit CONTINUE.

[Hsaud]

But it was on sale last week.

Yep and now it's not.

[mjr]

I don't know if I have the temperament now to work in a position where I deal directly with retail customers every day.

Unless maybe I was a manager.

If I had a position (part-time, supplemental income) where I had to deal directly with retail customers, I don't think it'd go well. I have a bad habit of going "passive aggressive", and I'd probably be too tempted to "call out" customers on their stupidity.

If a manager was involved, I'd give the manager a choice. If they back the customer, even though they know the customer was wrong, I'd really feel like looking the manager in the face, handing them my stuff, and saying, "I quit".

I'm sure many of you have felt the same way.

I've thought about trying to publish something on it, but I don't know if it would be long enough or coherent enough. It would probably come off as a big-ass rant, based on my own former work experiences, and the stuff I've had the opportunity to read here.

This is why I'd LOVE to own my own business one day. That way I could go as "passive aggressive" and/or Machiavellian as I wanted to...

[Dreamstalker]

I've witnessed Shithead fall for/enable an SC's scam (when he gets involved I immediately step back from the register so any input regarding price changes/voids/etc is on camera as his), then try to imply the delay was the peon's fault

Some of my managers will back SCs ('customer service'), some will back employees ('don't you dare come in here and abuse my workers'). That's the major problem, there's no consistent way of dealing with what most of us see as unreasonable behavior. I don't think I'd make it as a manager in my workplace; my tolerance for bullshit, lies, con games and verbal abuse is very low and I also don't believe in the 'manage by fear' concept that seems to be spreading.

[Nunavut Pants]

This is why I'd LOVE to own my own business one day. That way I could go as "passive aggressive" and/or Machiavellian as I wanted to...

You could open a video game shop, but you'd have to change your name to Gord.

[mjr]

You could open a video game shop, but you'd have to change your name to Gord.

I've read that several times. It's quite funny.

[wolfie]

At Gord's, the customer is always right - because the door is to their left.

[depechemodefan]

"I could use the winning lotto numbers" GGGGGGGGGGGGGGGGGGAAAAAAAAAAAAAAAAAHHHHHHHHHHHHHHH HHHHHHHHHHHH

When I worked at the library, people would call us the day after the Lottery people pull the winning numbers to ask us what the winning numbers are. Why they didn't call the 800 number behind the lottery/lotto/pick 3/megamillion ticket, I never found out. Worst thing is when people call for one question and then ask, "so what are the winning numbers for tonight's lottery? You can hear over the line the *shit-eating grin*

[wolfie]

Worst thing is when people call for one question and then ask, "so what are the winning numbers for tonight's lottery? You can hear over the line the *shit-eating grin*

Tonight's winning numbers are 10, 10, 10, 10, 10, and 10 - but I'm not permitted to tell you what number bases I used.

[dalesys]

Tonight's winning numbers are 10, 10, 10, 10, 10, and 10 - but I'm not permitted to tell you what number bases I used.

Or where the radix point is.

[Mr Hero]

You could open a video game shop, but you'd have to change your name to Gord.

All glory to the hypno Gord

[lupo pazzesco]

"But Amazon/Barnes & Noble has the book for less!" No, no they don't. The MARKETPLACE does, meaning you're trusting some Joe Blow isn't lying about the condition, and shipping in a timely manner, and then bitching to me later, because you got screwed and they're not answering emails/don't care about ratings they'll just set up a new account later -but I have to fix it now.

"You're so EXPENSIVE! $30 for a TSHIRT!" Yes, it's a Nike brand, university imprinted dry fit tshirt. You're complaining that it's $30?? Go see how much a Big 12 Uni charges fore a tshirt.

"My mom/dad/person who I run to when I don't get my way want to talk to you!" Good for them. I'll tell them the same thing, then ask them why they want to compromise their credit card security/ask me me to break the law.





That's just to start with. Hoo boy, college students are FUN.

[dalesys]

All glory to the hypno Gord

Don't look into it.

[BlaqueKatt]

stay warm/cool/dry! by the people that decide to pace their leaving instead of leaving in a large group, which more than doubles the time I'm outside checking vehicles. And they all punch out at the same time, they just don't leave together, so instead of having a line of 10 cars to go out, check, and be done with in under 5 minutes, I get ONE car every two minutes, so it's: go out check car, turn around, walk up steps, grab doorhandle, see next car, repeat ten times.