I always answer the phone with the company name. It's not a difficult name. The first word is the item which we sell primarily and the second word is "Distribution."
Some of the fun responses I get:
"Is this [correct company name]"
To which I invariably repeat exactly what I said the first time. And the worst part is that when I pick up the phone I actually wait a second or two to make sure that the call is fully connected.
"Is this [wrong company name]"
See the above response. If you obviously weren't listening to my greeting, I'm going to give it you again. Oh, and don't ask me for the other company's phone number. I don't know it, and I'm not going to look it up for you.
"I need to get some lab results"
Ok, Sparky, if you had been paying attention to the greeting, you'd have heard that we are a distribution house and in no way affiliated with a medical facility, even if we do share initials with the Center for Disease Control.
It seems it's just too much to ask for people to actually listen when they call somebody.
^-.-^
Some of the fun responses I get:
"Is this [correct company name]"
To which I invariably repeat exactly what I said the first time. And the worst part is that when I pick up the phone I actually wait a second or two to make sure that the call is fully connected.
"Is this [wrong company name]"
See the above response. If you obviously weren't listening to my greeting, I'm going to give it you again. Oh, and don't ask me for the other company's phone number. I don't know it, and I'm not going to look it up for you.
"I need to get some lab results"
Ok, Sparky, if you had been paying attention to the greeting, you'd have heard that we are a distribution house and in no way affiliated with a medical facility, even if we do share initials with the Center for Disease Control.
It seems it's just too much to ask for people to actually listen when they call somebody.
^-.-^
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