SC's Having A Tantrum When You Tell Them You're Closed

[georgiab]

I actually had begun to think that all people are mutes because when I annouce that we are closed noone bothers to bring their purchases to the front nor do they leave. Just the other day I announced that we were closed and noone budged again I announce that we are closed please bring purchases to the front I actually had on man continue to march on in even after I said Sorry we are closed and say I am just looking....15 minutes later I got louder and firmer and said Look we are closed...they finally left but come on..

[Bella_Vixen]

[QUOTE=TequilaSunrise;31254]
She gets this haughty look and attitude and says, "Your store hours don't concern me. I am still shopping."
I tell her, (heh) "You are no more special or entitled than anyone else, we are not keeping the store open just for you. Please go to the front to check out, or I will have the manager and security here, and they will escort you to the front of the store!" [QUOTE]


You're my idol.

[squall]

I had to tell a couple of women that the store's registers would be closing soon. They did not act concerned and continued browsing. I told them again two minutes later.

They replied "so when the registers are closed, can we continue to look around while you finish your closing duties?"

I explained that no, they could not be on the presmisis. They got huffy and marched up to the front.

For the the love of gord, why do they think they can just hang out at the store after hours? When the registers close, you are no longer a paying customer. So there is no reason for you to be here and you would just be getting in the way.

[Kitten in the box]

One time we were closing down getting ready to leave and go home for Christmas Eve. Up comes this snazzy lady all dressed real nice wanting to get $400 worth of groceries for HALF of her order. We were already closed and we tried telling her through the glass and she throws the biggest shit fit you ever saw. she threatens us that she is the wife of the dm and that she was going to get us all fired. This is how it went down.

Sc: I want to get some groceries
Us: Uh we are closed...we will re open after Christmas
Sc: I do not care. I want some groceries and you have to help me.
Us: we do NOT have to open up again...we want to get home to our families/friends.
Sc: If I even cared what you wanted I would not be here. I am the WIFE OF THE DM AND IF YOU DO NOT OPEN UP I WILL HAVE YOU ALL FIRED!
Us: Have a nice night.
Sc: I HOPE YOU GUYS HAVE A SEXLESS CHRISTMAS AND NOT GET ANY!!
Us:...

yes she actually told us that. The day after Christmas the dm came in and we explained to him what happened. He seemed in shock and said "how can that lady be my wife when my wife was with me at a Christmas party all day that day??

I dunno how can some customers have a tizzy when you tell them you are closed...

[XCashier]

She gets this haughty look and attitude and says, "Your store hours don't concern me. I am still shopping."

Sc: If I even cared what you wanted I would not be here.

These quotes just say it all, don't they? We're not even human beings to these people, just...things...there to serve.

[Lace Neil Singer]

The other day, Saturday to be exact, I was having a bad day. The night before I'd gone to a concert and drunk copious amounts of beer, and having to get up at stupid o'clock was the last straw. To cap it all, I had a nasty tension/sleep deprivation/dehydration headache later; nasty visual disturbance, neon lights making my eyes ache and horrible headache like my head was being stabbed with red hot knives. I took my pills and got water from the coffee shop... but as you can guess, I just wanted to go home when my shift finished and go straight to bed.

Now, the person who was supposed to be relieving me didn't turn up. A sign was put on my till and I'd just finished serving the last customer when this woman marched up to my till, shoved the sign out of the way and started unloading her trolley. Ill and weak as I was, I wasn't going to let her get away with that. No. Way.


Me: Poor ill headachy me.
SC: Heartless bitch.

Me: Sorry, I'm closed.
SC: Well, I've almost finished unloading now, so you can serve me.
Me: No, I can't. My shift finished 10 minutes ago and I'm going home.
SC: (scowling) Well, that's not good enough. The queues on the other tills are huge, I'm not standing in line.
Me: I'm not very well, I have to go home.
SC: Then why did you come into work then?
Me: (thinking, I've had enough of this)*walks away from till*


I went up to a supervisor and told her everything, just in case bitch woman went and complained about me. She was really sympathetic and told me not to worry about it.

[Lace Neil Singer]

Just to clarify, it wasn't a hangover. I don't get them. However, being dehydrated and tired didn't help overmuch.

[repsac]

Does anyone ever get the guy (or sometimes girl) that shakes and rattles the locked door while you are counting the cash drawer with the open sign and the floor lights off?

I hated those. There's a variation on this one, that tries to bribe you. When that doesn't work, they love calling the police.


The best come back I've ever heard around christmas though, came from an old manager I worked with.

Lady comes in just about closing, with the screaming that if she didn't get one present, her son's christmas would be spoiled.
(warning. mild religious inflection here.)

Manager looks at the woman a moment and says plainly. "You're lying."

The lady gets very upset, saying she's going to complain and what not. Manager just listens some until she says "so what do you think about that?"

"I think." he says, "you shouldn't have said that after your picture was in the paper about your son's Bar Mitsvah." he said plainly. "Or, wear a star of david when talking about christimas."

Lady blanched, turned pale white (knowing she had been caught) and just turned to scuttle out.


The point being:

1.) If you are going to lie to get your way, please make sure you weren't in the paper earlier in the week doing something that invalidates the lie.
2.) If you don't celebrate christmas, then saying it's going to be spoiled by your not getting X gift, isn't going to change things.
And:
3.) If you must lie to get your way, think things through before you speak. THINK then speak. THINK then speak.

[JustaCashier]

For the the love of gord, why do they think they can just hang out at the store after hours? When the registers close, you are no longer a paying customer. So there is no reason for you to be here and you would just be getting in the way.

Jeebus! Not to mention security issues! I don't care how nice and honest you are/seem/look/sound/smell, you could be setting us up for a robbery!

Mike

[Gurndigarn]

"I think." he says, "you shouldn't have said that after your picture was in the paper about your son's Bar Mitsvah." he said plainly. "Or, wear a star of david when talking about christimas."

Around here, a good number of jews (and, presumably, most other religions) have Christmas. But for them, it's more a civic holiday with presents and pretty lights rather than a religious one.

I mean, when you consider that the nation of Japan celebrates Christmas, and they're what, something like 0.2% Christian...?

[MadMike]

I hated those. There's a variation on this one, that tries to bribe you. When that doesn't work, they love calling the police.

Someone actually called the police because you were closed and refused to re-open for them? Do tell! Inquiring minds want to know!

[Department stores *sigh*]

Alrighty we got a lady that we have dubbed 'The touqe Lady' (for them non Can-eh-dians a touqe is a kinda winter hat) she always comes in at about 8:55 looking for some random thing and gets in a hisy fit when we ask her to leave when our store closes at 9pm. Last time this happened our mnager called over the PA 'Ok cashiers cash out and go home' at 9:15 so she is forced to pay now or not get her merchendice. Im waiting for the day the cashiers beat her to the punch and no one can run her through >

Pedicted convo
SC: but i have to pay!
Manager: Well shoulda gotten here before we closed >
Me: *throws lady onto street*

prolly wont go that way though....*tear*

[Kelly Lynne]

Religious Holidays

Around here, a good number of jews (and, presumably, most other religions) have Christmas. But for them, it's more a civic holiday with presents and pretty lights rather than a religious one.

I also know a few Jewish people (and some pagans and atheists) who celebrate Christmas as a secular holiday. You probably want to be **really** careful before calling an SC on what you think is a lie based on their religion. The last thing you need is to be accused of religious discrimination because it turns out that their spouse is Catholic and they celebrate both Jewish and Christian holidays.

[Imogene]

ME: "Sorry, no."
SC: "But we'll tip you really good!"

"I'm sorry, sir, you're obviously drunk already if you can't use proper grammar, as such, I have the power to cut you off." *stick out tongue for emphasis*

Sc: I HOPE YOU GUYS HAVE A SEXLESS CHRISTMAS AND NOT GET ANY!!

"After meeting you, I doubt I could get any anyway, but even still, my mate's in Texas, I'm not getting any until he returns."

[Lace Neil Singer]

I also know a few Jewish people (and some pagans and atheists) who celebrate Christmas as a secular holiday. You probably want to be **really** careful before calling an SC on what you think is a lie based on their religion. The last thing you need is to be accused of religious discrimination because it turns out that their spouse is Catholic and they celebrate both Jewish and Christian holidays.

I'm atheist and I celebrate Christmas as a secular holiday, or rather an excuse to drink alcohol all day and pull crackers.