Usually, if I have to buy coffee, that means that I haven't yet had coffee, or are having one of those times when nothing else will do.
I am very aware that I do not function well when not properly caffeinated, so if I order an extra large with cream and syrup and get a small black, I just wander over to the fixings counter and mix something in and drink it. After I feel that I can properly order coffee, I will go back and order what I really wanted.
No yelling or screaming or anything. I needed the caffeine, syrup and cream are just part of the delivery system. Not to mention that I usually assume that I just mumbled something about coffee to the person taking my order and they didn't really understand anything else, so gave me something that sounded like what I wanted. I did get what I wanted the most, so it was all good.
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How'd you like to end up wearing that drink, you old fart ...
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Alas, you now work in a dangerous place.
You stand between people and their caffeine(Their sugary milky caffeine)
I never worked where you do, but I did work in a small local coffee shop before and people can be downright evil before they've had their cup of uppers!
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Oh, good grief. The difference between non-fat and 2% is <drumroll> 5 grams of fat. It's not even worth getting upset about if it's not an allergy issue. I don't know of any disease that allows zero dietary fat. In fact, we need it. I think he's just picky because he likes milk that tastes like water. Well, if he doesn't want the creamy goodness then I'll take it!
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Wow, I can't usually even see them making the drink, this guy must've been watching like a mean hawk to see you going for the wrong milk. Or maybe he just heard the trainer? In which case, go ahead and STFU, you had already been corrected. I like the chain where you work. They mostly get things right, I think they're trained well.
There are a couple things that pretty consistently are wrong, but I watch for it, and nicely ask for it to be fixed. One is whenever I order on the app, they almost never give me my whipped cream. I don't specify no-whip, and it's listed as part of the drink. I know why they don't put it on, because so many people don't want it, but don't SAY they don't want it. As soon as I hesitate at the counter, the barista will say, oh did you want whipped cream?
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How'd you like to end up wearing that drink, you old fart ...
So today, for the first time, I got put on bar. (The Mothership is a coffee place so there's no alcohol involved ... more's the pity.)
We offer half a dozen different types of dairy and non-dairy items. One old asshat wanted non-fat milk (just so you know this wasn't an allergy issue). I was more than a bit scrambled by then and reached for the 2%.
Trainer: "No, no, the non-fat!"
Me: "Oh, right, sorry."
Old Fart: "NON-FAT!! PAY ATTENTION!!"
Luckily he decided to get snippy at the exact moment Trainer was correcting me, so I was easily able to ignore him. I plopped his (correctly-made) drink in front of him without a word and immediately moved on to the next drink.
Sheesh. I could've understood his reaction if he'd asked for almond or soy or something or even lactose-free milk ... but ironically the one or two errors of that sort that did occur (and none were my error, incidentally; the cups were wrongly marked) were met by "Oh, no problem, I'll wait" and a smile after I apologized and re-made the drink correctly.
I have sympathy, by the way, for the person at the till who mis-marked the cups; it can be really hard to hear customers, especially if they are softly-spoken, when you've got a bunch of chattering, beeping machinery and various alarms behind you.Tags: None

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